Fortunately I got a better job somewhere else
Pros
Brightedge is a hot mess but here are some good parts. Most of the employees are nice smart and eager to help. Onboarding for new hires program is strong. If you are a recent grad starting a career in sales this is good training. The office is nice if you like to work in the middle of suburban sprawl., You can really learn a lot about seo sem and content marketing!
Cons
The ceo jim Yu is a control freak who drives his staff to overly long lengths collecting metrics so he can see data on every aspect of the company performance. Mostly it seems like a hobby for him and he loves having accurate sales forecast but he does make some management decisions based on numbers. I understand manage what you mesaure and measure what you manage but this is to an extreme. He does not take human subjective points into his mind. Most of his direct reports are afraid to push back because they fear for their jobs so they wind up basically being "yes" people who do whatever he says and they push his attitude down the chain. They are overworked and have no time to look for other jobs or many of them would leave and some have. CEO manages at overly detailed tactical level. There is a lot of employee churn (and I think too much customer churn). My team was trying to sell renewals but many customers didnt see the value in the product so they would churn fully or partial. Lucky for Jim his new logos sales team is very strong (mostly young university grads starting off) so that has made up for some renewal churn but that is not a sustainable arrangement.
