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Brightedge Technologies

Engaged Employer

Brightedge Technologies reviews

2.8

36% would recommend to a friend

(555 total reviews)
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Jim Yu

50% approve of CEO

43% positive business outlook

Brightedge Technologies has an employee rating of 2.8 out of 5 stars, based on 555 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightedge Technologies employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

555 reviews
1.0
Apr 22, 2021

Toxic workplace brought home

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If there is a pro for the time you spend at BrightEdge it is the people you will get to work with. Aside from the executive team, the people you will work are some of the kindest, caring, and empathetic coworkers you will ever have. Due to the culture, there are A LOT of days that challenge you both professionally and personally, but there is always someone who shows up in your corner, ready to listen and help you move forward. All of the valuable things I learned at BE came from the open conversations I had with countless thought partners who are truly interested in watching you succeed.

Cons

All of the cons of working at BE can be traced back to the toxic culture that has been created from the top down. You will be micromanaged and gaslit day in and day out. Micromanaging is viewed as a way of building "trust" within employees. Once you can be trusted, you will then be awarded autonomy. However, at any time that trust can be broken and the process will start over. Cameras are required to be on in every meeting and things like zoom background, appearance, engagement on camera, etc. will be observed by upper management. Part of the expectation of working at BE is that you will always be available to the business, especially in the remote environment. Employees are expected to be available via text, slack, call, teams, email, and so on at any point. There had been times when I left a meeting to go to the bathroom and came back to multiple messages asking me to turn my camera back on. There will be many days when you feel suffocated by your own schedule and the inability to step away. Recently it has become more clear that a motive in growing the Cleveland office is this incorrect assumption that employees in Cleveland have lower business acumen and understanding of start-up culture than employees of the Bay Area. Despite being from Cleveland, I am well aware of what it takes to reach a "unicorn" valuation and am not tricked into thinking an increasing cash balance after 14 years is how you get there. The opportunity to work for a tech company in Cleveland is great, but isn't worth sacrificing your personal life and sanity for "the sake of business".

2.0
Sep 13, 2020

A Shadow of its Former Self

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People - The people that you will meet at BrightEdge are second to none. You will grow extremely close to those on your team and even those on other teams. I met some of my best friends at BE and was also able to learn a ton and grow professionally. Through all the good and bad the people are what made my time at BrightEdge worthwhile. Experiences – If you are on the Sales or Customer team you will get to attend a yearly internal conference where usually no expense is spared. This past year we were all flown to Orlando where we had a 3 day conference which included renting out Universal for an evening. The company also tries to have happy hours at least once a month. Career Growth – I was able to learn a lot in my time at BrightEdge that really prepared me for my next opportunity. There are some very knowledgeable people at BE that are definitely willing to help you and teach you new skills. Benefits – The health benefits are actually pretty good. 15 days PTO to start. 4 weeks paternity leave however, only 6 weeks fully paid maternity leave. When you are in the office there is a fully stocked kitchen and catered lunches on Friday. Industry - The SEO industry is becoming more important than ever and BrightEdge is well positioned to continue to be the leader in the SEO industry

Cons

Being Valued as an Employee – When I started at BrightEdge, everyone was valued as an employee. Most people know you by name very quickly and even though the entire workforce was spread out among different offices, the company felt tight-knit. This is definitely not the case anymore. As the company has pushed towards going public if you are not a “revenue producer” or on a “revenue producing” team, you do not matter. Essentially, if you are not in sales, good luck. Between little to no raises, no true career pathing, and certain teams being essentially lost in the shuffle, it often feels like you are a number and expendable. If you notice, the vast majority of good reviews (both fake and real) come from the Sales side of the house, whereas the negative reviews are largely on the customer side. Work/Life balance – There is none. Most, if not all, teams are understaffed and are swamped with work. Upper Management will preach work life balance in a meeting, but then will turn around and question everyone’s numbers and demand that they improve. Some teams will be told a 50-60 hour work week is mandatory. Compensation – BE used to overpay to attract and retain talent. This is not the case anymore. Most employees are making well under industry average. Hourly employees will be giving a low base with a promise of OT to help improve pay. However, OT can be given and taken away at the drop of a hat. Essentially you will need to work 50+ hours a week to make industry average. Salaried employees will be promised quarterly bonuses, however, the majority of the time the numbers required are not attainable. Employee Turn Over – BrightEdge is dealing with a pretty low employee retention rate. Most people only last between 1 or 2 years before they are ready to move on. The reasons people leave usually revolve around compensation and career pathing. BE is working on solidifying career paths for each team, but to be honest there is not a ton of upward mobility. If you do get a promotion, more often than not it is just a title change and you keep doing the same responsibilities because your team is understaffed and can’t afford for you not to do the same tasks that you have been doing.

1.0
Sep 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Experience and something to put on your resume, that is literally it.

Cons

- Management picks who they want to succeed from the beginning and cater to those specific individuals. If they don't pick you you should expect to fail or have the odds very highly stacked against you. - Managers are given little to no training to help you constructively - Overtime needs to be done every day and on weekends in order to "succeed". if you're not working 70 hours a week chances are your probably suffering. - Culture is pathetic. People are super immature. - Running the company down hill quickly. I've never been in a culture where so many people leave or resign. - Prey on young people out of college looking to succeed. - Work life balance does not exist here. They have sdr's cold calling on Christmas Eve and other important holidays and don't expect to leave before 5pm any day or else you'll need to use your PTO. - They'll tell you that the BrightEdge work ethic is known in different companies and you can go anywhere you want afterwards. Here's the thing, no one knows BrightEdge.

Viewing 49 - 51 of 555 Reviews

Glassdoor has 566 Brightedge Technologies reviews submitted anonymously by Brightedge Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Brightedge Technologies is right for you.