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Brightedge Technologies

Engaged Employer

Brightedge Technologies reviews

2.8

35% would recommend to a friend

(555 total reviews)
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Jim Yu

49% approve of CEO

42% positive business outlook

Brightedge Technologies has an employee rating of 2.8 out of 5 stars, based on 555 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightedge Technologies employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

555 reviews
2.0
Jul 16, 2014
Recommend
CEO approval
Business Outlook

Pros

The NYC office is a neat space, free lunch on Thursdays.

Cons

I cannot stress enough to go through and read the negative reviews on here because for the most part they are extremeley accurate. Culture is set from the top down, and having worked there for a little over three months it became clear that upper management does not really care about fostering a healthy working environment that values teamwork, shared successes or any of the values that create happy employees. If you invest in your people, don't treat them like they are a number on a spread sheet, they will work hard for you. It's simple MGMT 101. If you have worked anywhere else, make sure that you think it through carefully before accepting the job. It is a very sharp elbows, clique and gossipy environment, especially the NYC office. Lastly, it is great to boast you have the best technology but when your employees are bitter, miserable and resigning at alarming numbers, it does not matter how great the product is.

1.0
Jan 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Lots of kool-aid to spit out to customer base and the public to make it seem like this place is good. Nice website.

Cons

Management especially sales and even CEO are very arrogant and ignorant. Arrogant thinking they have the best technology in the marketplace when it is way over priced and ignorant thinking that they can continue to treat their sales employees like dirt. Chrun and burn is the philosophy with both customers and employees.

2.0
May 27, 2015
Recommend
CEO approval
Business Outlook

Pros

1) Great technology - it really is the best I've seen in the business, which is why I chose to leave my last role, where I was successful, to work here. 2) Good, decent people on the front lines - I genuinely like a vast majority of the people I work with in the AE and EBR roles. We all appreciate one another and are really just trying to make an honest living. We all work hard. 3) Great vision - based on where we are poised in the market, there is a great path to success both from a customer success viewpoint and a revenue viewpoint. I see the company as a whole going somewhere (if they can relieve some of the cons below).

Cons

1) Micromanagement culture - I'm an adult, and have been in sales for several years. I graduated from a top university. Never once have I had to have a manager write and rewrite and proofread my emails until I arrived here. Checking activity is one thing (yes, it's a quota job and an activity job), but if you want every email to look like a robot wrote it, well, get robots, not people. 2) Shifting "requirements" - we've now instituted "call blitzes" from 4-6pm a couple of times a month, which does not lend well to either morale or to actually getting business closed. It feels like detention. Again, I'm an adult, not a school-aged child. If people aren't getting the job done during work hours, address that with those individuals. There's also a change in amount of activity required, which seems to change every week, if not every day. Set a standard, and leave it alone already. 3) Work-life balance - during my interview, an 8:30-5 schedule was "pitched," which I appreciate. I have a life outside of the office, and work-life balance, as I mentioned in my interview to management and to the recruiter, is very important to me. I am SHUNNED if I arrive/leave at those prescribed hours. Yes, we are paid for any overtime we accrue, but I specifically mentioned in my interview that I do not care about overtime, I care about going home to my family. And I was told by multiple people that these were the hours. Just say 8am-6pm minimum to your candidates and pull off the band aid. You'll probably get the right candidates who don't mind staying late often on board, vs. a bunch of disgruntled folks who feel lied to. 4) Pushy sales tactics and culture - there are documented cases of prospects going with competitors due to harassment from all levels of sales management, including multiple calls and emails in a day. It is mandatory to "value touch" your prospects an obscene amount. I know if I was receiving that many calls and emails, especially after specifically stating I needed a few days to review internally, I'd be running for the hills too.

Viewing 4 - 6 of 555 Reviews

Glassdoor has 566 Brightedge Technologies reviews submitted anonymously by Brightedge Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Brightedge Technologies is right for you.