- Micro-management. I can't touch on this enough. Every single thing you do is monitored and reported on immediately. Mind you, they pitch the "same team" mentality, but for small mistakes, they'll go straight to your boss - not to you.
- Constant "worldwide meetings" that teach you literally nothing about how to improve. The managers seem to think that listening to the same 3 people talking about "getting back to the basics" actually helps anyone. We know what the basics are.
- As an SDR all the accounts you are given are randomized. So, it doesn't take a genius to figure out that those people exceeding goal every single week probably got the luck of the draw - though, yes they are talented and yes, you can turn no's to yeses you also CANT control people
- Policies and rules that contradict each other. For example, an initiative went company-wide for SDRs about getting demos as close to the call as possible. Then they sent another one out asking for a report for all the demos set for NEXT week. So which do you want us to focus on? ASAP or next week. In practice, if you get 5 "same week" demos that report for next week is blank. So, even though you did your job you still look bad.
To expand on this - there was a 5-day rule for reschedules. That being said, even if you landed an enormous company and they couldn't make it until next week - too bad. They say to ask for permission to extend it, but everyone in upper management couldn't care less about your appeal. They'll respond in a lightning-like fashion that says "I didn't even read this"
- Lastly, just because someone is breaking records and doing well on paper does NOT mean they're following policy or guidelines. But then again, they're making you money so why do you care...right? (How about you listen to the calls of the people doing extremely well - you'll find some serious flaws in their practices.)
