Brightspeed reviews

3.2

53% would recommend to a friend

(247 total reviews)
avatar

Tom Maguire

59% approve of CEO

46% positive business outlook

Brightspeed has an employee rating of 3.2 out of 5 stars, based on 247 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

247 reviews
1.0
Apr 15, 2023
Recommend
CEO approval
Business Outlook

Pros

There are options for remote work.

Cons

Absolutely terrible employee atmosphere with very long hours and management who don't understand the meaning of leadership. Trapped atmosphere with micro-management style and underpaid. Look elsewhere if you care about your sanity at work.

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Brightspeed Response
3y
We are sorry to hear that you are not having a good experience at Brightspeed. Please reach out to your manager or our Human Resources department to discuss your concerns.
2.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The few Managers that care about their employees

Cons

Morale at all time low, along with a very anxious culture. "Leadership" with no leadership skills, no processes in place, firedrills. Lack of listening to employees that have ways to win. Too many 'yes' folks and not enough, 'is this right for employees and the business' folks. People in higher up positions that shouldn't be. Complete and total lack of accountability on upper managements part. Everything is shoveled down to others with demands to work weekends and be on call 24/7/365. Unrealistic goals constantly set that make no logical sense - the data even shows this. No raises, no bonuses (except for management, maybe) due to poor 'leadership' over past years. New 'leadership' is operation based, so anyone doing any actual work is now drowning in reports that get looked at once then they change their mind about what they want. Utterly ridiculous and shameful.

1.0
Jun 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay is fair. Company has good opportunities long term.

Cons

Dishonesty, backstabbing, and working politically are highly valued. Doing honest work with integrity is not valued.

avatar
Brightspeed Response
1y
Thank you for sharing your feedback. Please be sure to discuss your feedback with your manager.
Viewing 31 - 33 of 247 Reviews

Glassdoor has 253 Brightspeed reviews submitted anonymously by Brightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Brightspeed is right for you.