Does Brightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightspeed employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Brightspeed. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Brightspeed?

53% of Brightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightspeed 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Brightspeed?

Customer Service Technician (17) , Manager (14) , Director (7) , Project Manager (7) , Field Service Technician (5) , Customer Service Representative (4) , Customer Service Representative (CSR) (4) , Network Technician (4) , Senior Manager (4) , Account Executive (3) , Analyst (3) , Product Manager (3) , Supervisor (3) , Technician (3) , Application Development Engineer (2)

What are the pros of working at Brightspeed according to real employee reviews?

"85% are remote People are great!" ((in 24 reviews)); "Pay is decent.. holiday and PTO time" ((in 23 reviews)); "The benefits are good and the ability to work from home is wonderful." ((in 21 reviews)); "Work Life balance is great" ((in 10 reviews)); "The people are nice and work from home is good option" ((in 10 reviews))

What are the cons of working at Brightspeed according to real employee reviews?

"However, leadership recognizes and acknowledges the challenges openly and is committed to improvement." ((in 9 reviews)); "Long hours because everything is unorganized." ((in 5 reviews)); "Managers are creating additional work that doesn’t solve the problems because that do not understand the department they are managing." ((in 4 reviews))

What are employees saying about Brightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightspeed layoffs and their outlook for job security at Brightspeed in 2026.

What are the top reviewed Brightspeed locations?

Charlotte , Raleigh , Kansas City , Austin , Charlottesville , Columbia , Fayetteville , Orlando , Rolla , Columbus , Denver , New Orleans , Philadelphia , North Charleston , Toms River , Burlington , Foley , Decatur , Boise , Chicago , Minooka , Jefferson City , Missouri City , Wentzville , West Plains , Cornell , Denmark , Wallace , Huntersville , Siler City

Brightspeed reviews

3.2

53% would recommend to a friend

(246 total reviews)

Tom Maguire

59% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (246 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightspeed has an employee rating of 3.2 out of 5 stars, based on 246 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

246 reviews

5.0

Oct 9, 2023

Hiring experience at Brightspeed

Product manager

Recommend

CEO approval

Business Outlook

Pros

I had an outstanding hiring experience with Brightspeed! The process was smooth and efficient from the moment I applied to the final offer. The HR team was incredibly responsive and kept me informed every step of the way. The interviewers were professional and friendly, making me feel comfortable throughout. Brightspeed's commitment to transparency and communication truly sets them apart. I'm thrilled to join such a talented and welcoming team and can't wait to contribute to the company's success.

Cons

It is just a month so haven't experienced anything.

Brightspeed Response

2y

Welcome to Brightspeed! We are thrilled that your hiring and onboarding experience was so successful! We work hard to make sure all candidates and new hires feel valued and welcomed!

5.0

Oct 9, 2023

Senior BI Analyst

Senior business intelligence analyst

Recommend

CEO approval

Business Outlook

Pros

Great company culture - everyone is very friendly and welcoming. The onboarding process was smooth and efficient and I was able to get quick responses to any questions that I had.

Cons

Nothing to report so far

Brightspeed Response

2y

Welcome to the team! Thank you for sharing your experience and glad to hear you had a positive onboarding experience.

5.0

Oct 9, 2023

Analyst, Broadband Grants

Compliance analyst

Recommend

CEO approval

Business Outlook

Pros

The culture here is amazing filled with really welcoming and open individuals who all share a common goal excellence.

Cons

I did not have full access day one.

Brightspeed Response

2y

Thank you for sharing! Building a vibrant and inclusive culture is one of our top priorities at Brightspeed!

Viewing 181 - 183 of 246 Reviews

Jobs at Brightspeed

Customer Service Technician

Brightspeed

Brightspeed reviews

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Senior BI Analyst

Analyst, Broadband Grants

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