Does Brightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightspeed employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Brightspeed. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Brightspeed?

53% of Brightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightspeed 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Brightspeed?

Customer Service Technician (17) , Manager (14) , Director (7) , Project Manager (7) , Field Service Technician (5) , Customer Service Representative (4) , Customer Service Representative (CSR) (4) , Network Technician (4) , Senior Manager (4) , Account Executive (3) , Analyst (3) , Product Manager (3) , Supervisor (3) , Technician (3) , Application Development Engineer (2)

What are the pros of working at Brightspeed according to real employee reviews?

"Good pay and working remote" ((in 23 reviews)); "Good WLB Good benefit." ((in 21 reviews)); "85% are remote People are great!" ((in 19 reviews)); "Work Life balance is great" ((in 11 reviews)); "The people are nice and work from home is good option" ((in 9 reviews))

What are the cons of working at Brightspeed according to real employee reviews?

"However, leadership recognizes and acknowledges the challenges openly and is committed to improvement." ((in 9 reviews)); "Managers are creating additional work that doesn’t solve the problems because that do not understand the department they are managing." ((in 5 reviews)); "Long hours because everything is unorganized." ((in 5 reviews)); "High Stress: Dealing with frustrated customers and high call volumes most definitely will lead to burnout." ((in 3 reviews))

What are employees saying about Brightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightspeed layoffs and their outlook for job security at Brightspeed in 2026.

What are the top reviewed Brightspeed locations?

Charlotte , Raleigh , Kansas City , Austin , Charlottesville , Columbia , Fayetteville , Orlando , Rolla , Columbus , Denver , New Orleans , Philadelphia , North Charleston , Toms River , Burlington , Foley , Decatur , Boise , Chicago , Minooka , Jefferson City , Missouri City , Wentzville , West Plains , Cornell , Denmark , Wallace , Huntersville , Siler City

Brightspeed reviews

3.2

53% would recommend to a friend

(246 total reviews)

Tom Maguire

59% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (246 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Brightspeed has an employee rating of 3.2 out of 5 stars, based on 246 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

246 reviews

5.0

Oct 9, 2023

A start-up with a great head start

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture, entrepreneurial spirit, transparency, openness, growth

Cons

It's a startup! We're building from the ground up and that's hard work, but with opportunity for great results.

Brightspeed Response

2y

Building a new company from the ground up is certainly hard work, but we are happy to hear that your experience has been so positive!

5.0

Oct 3, 2023

Great place to work

Senior data analyst

Recommend

CEO approval

Business Outlook

Pros

Salary, great people to work with

Cons

Busy, but managable work load

Brightspeed Response

2y

Thank you for taking the time to share your perspective!

3.0

Oct 2, 2023

Review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits and personal time off

Cons

Very little room for advancement at entry level

Brightspeed Response

2y

We are glad to hear that our benefits are working well for you!

Viewing 184 - 186 of 246 Reviews

Jobs at Brightspeed

Customer Service Technician

Customer Service Technician

Montpelier, VA

View job

Customer Service Technician

Customer Service Technician

Brightspeed

Brightspeed reviews

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A start-up with a great head start

Great place to work

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