Brightspeed reviews

3.2

53% would recommend to a friend

(245 total reviews)
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Tom Maguire

59% approve of CEO

46% positive business outlook

Brightspeed has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

245 reviews
3.0
Mar 16, 2024

Was great and then came the layoffs...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Was a great place with amazing work/life balance and good team members and 100% remote.

Cons

Too much favoritism. Managers bring in their friends and then they bring in their friends. I lost my job in 2023 due to layoffs, but was "coincidentally" replaced by my manager's friend from their old job. Some of the jobs of those who got laid off were even posted BEFORE our last day. So insulting. I'm sure this place will be bought out by Verizon and will fall apart eventually.

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Brightspeed Response
2y
Thank you for taking the time to provide your feedback.
2.0
Jul 11, 2024

Lost in the Corporate Wilderness

Recommend
CEO approval
Business Outlook

Pros

Work / Life balance from working at home.

Cons

If Brightspeed were a compass, it’d be spinning like a tipsy top. Leadership? More like a game of darts—blindfolded. Knee-jerk decisions? Check. Fire drills? Daily routine. And rumor has it they’re planning a corporate garage sale: “Everything must go in three years or less!” Meanwhile, work is outsourced faster than a pizza delivery on a Friday night—resulting in layoffs that feel like a corporate exodus. Escalations? They’re like hot potatoes at a family picnic—everyone tosses them around until someone reluctantly claims ownership. As for newbies, they’re thrown into the deep end without a life jacket. No training, just a shadowing program that turns overwhelmed employees into reluctant mentors. Overall? Picture chaos, add a dash of disorganization, and voilà—you’ve got Brightspeed.

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Brightspeed Response
1y
Thank you for sharing your feedback.
1.0
Oct 14, 2023

Brightspeed Telco

Recommend
CEO approval
Business Outlook

Pros

work is consistent, take home vehicle, unionized

Cons

The company doesn't seem to understand you can't force employees t stay at work longer than scheduled, management knows everything but can't guide you through troubleshooting process, local manager has a unscrupulous legal history.

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Brightspeed Response
2y
Thank you for sharing your views. Please be sure to reach out to our HR department if you have any concerns that need to be addressed.
Viewing 19 - 21 of 245 Reviews

Glassdoor has 251 Brightspeed reviews submitted anonymously by Brightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Brightspeed is right for you.