Brightspeed reviews

3.2

53% would recommend to a friend

(245 total reviews)
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Tom Maguire

59% approve of CEO

46% positive business outlook

Brightspeed has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

245 reviews
2.0
Jun 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible PTO Great Medical, Dental, Vision

Cons

Horrible Leadership - no clear direction nor decision making Organizations can't focus on just one thing and perfect it - multiple system issues Poor IT Leadership/Organization - bad code quality, poor communication cross the IT teams, poor incident process

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Brightspeed Response
11mo
Thank you for sharing your feedback and experience. We hope that you continue to communicate with leadership about your concerns and suggestions.
1.0
Jul 18, 2024

Deceitful Recruiting

Recommend
CEO approval
Business Outlook

Pros

A few amazing coworkers that you can honestly trust.

Cons

Deceitful recruiting practices. Read the reviews before you apply. Everything I was told about my position was a lie, ether because the recruiter and hiring manager was just trying to fill the position or they just didn’t know what they were talking about. No resources, causing a terrible work life balance. Managers are creating additional work that doesn’t solve the problems because that do not understand the department they are managing. Twice as much work would get done if they would allow people to do the jobs they were hire for. Instead they are busy covering up the real issues attempting to make reports look good. Leadership takes cares of their friends and family running over everyone else in the process. Simply put chaos!

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Brightspeed Response
1y
Thank you for sharing your viewpoint.
3.0
Feb 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay Good people Great benefits Great place to gain experience and visibility

Cons

Very unorganized, definitely start up feel Senior leadership communication could be clearer/better Work/life balance could be better as well Not enough resources to drive initiatives to implementation Very fast pace than the usual telecommunications industry Pretty high turnover rate as of late

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Brightspeed Response
2y
We appreciate your review. Providing honest feedback helps us to improve!
Viewing 22 - 24 of 245 Reviews

Glassdoor has 251 Brightspeed reviews submitted anonymously by Brightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Brightspeed is right for you.