Is Build.com a good company to work for?

Build.com has an overall rating of 3.9 out of 5, based on over 315 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 78% of employees would recommend working at Build.com to a friend and 69% have a positive outlook for the business. The best reviews about Build.com have been left by employees working as Brand Manager , Account Manager and Inside Sales Representative .

Does Build.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Build.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Build.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Build.com?

78% of Build.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Build.com 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Build.com?

Inside Sales Representative (29) , Account Manager (11) , Brand Manager (10) , Sales (9) , Sales Representative (7) , Customer Service Representative (6) , Product Data Specialist (6) , Sales Associate (6) , PPC Specialist (5) , Email Marketing Specialist (3) , Marketing (3) , Software Developer (3) , Software Engineer (3) , Chat Representative (2) , Chat Sales Representative (2)

What are the pros of working at Build.com according to real employee reviews?

"Great people Good vibes Well Established company" ((in 25 reviews)); "Great pay and flexibility with school schedule." ((in 21 reviews)); "Good benefits and insurance" ((in 20 reviews)); "Build.com has a great culture." ((in 19 reviews)); "Lots of free food and stuff" ((in 12 reviews))

What are the cons of working at Build.com according to real employee reviews?

"Management is completely delusional about what phone calls actually come in." ((in 12 reviews)); "Company needs ethic training." ((in 6 reviews)); "Lack of transparency and communication" ((in 6 reviews)); "Many deserve the positions they've earned, but some have become complacent and lack the qualities of a good manager." ((in 5 reviews)); "It doesnt feel like upper management cares about its employees." ((in 5 reviews))

What are employees saying about Build.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Build.com layoffs and their outlook for job security at Build.com in 2026.

What are the top reviewed Build.com locations?

Chico , Atlanta , Horseheads , Berkeley , Bend

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Build.com

Part of Ferguson

Build.com reviews

3.9

78% would recommend to a friend

(310 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Career opportunities

3.8

Work/Life balance

3.8

Compensation and benefits

3.6

Senior management

Build.com has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

310 reviews

4.0

Sep 21, 2017

Great place to work but benefits could be better.

Senior software developer

Recommend

CEO approval

Business Outlook

Pros

Great people, fun perks, good compensation.

Cons

4 holidays per year a travesty. Benefits including dental, health, vision, could be a lot better. Transparency about high level decisions and long term vision would be nice.

Build.com Response

Glad you generally enjoy working here. The 4 holidays are a function of us being a retail company. We're open nearly always. We probably should take another good look at our vacation and sick time policies. Vacation days are better than holidays anyway since you get to pick them. As far as transparency goes, we're going to pickup the communication cadence starting this month.

3.0

Mar 22, 2017

Drink the Kool Aid

Pre-sales

Recommend

CEO approval

Business Outlook

Pros

Great Pay, Benefits, and Incentive programs

Cons

"Cliquey" You have to really play along to get along. If you do not get into the "spirit" of the company no matter how hard you work or how good your numbers are, you will not advance.

Build.com Response

Thanks for the candid feedback. Good numbers and performance should be the primary reason for advancement at Build.com, period. However, I've seen some people get looked over not because of cliques, but more because they didn't assert themselves and express an interest in promotion. We're not that good at picking people out, its important that you raise your hand and constantly hound / apply for new opportunities. I hope this advice carries you forward in your future career!

3.0

Feb 13, 2017

Work Hard Play Hard

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people, lots of fun work activities. Plenty of opportunities to move up or change jobs within the company

Cons

Unrealistic expectations and can be very short sighted.

Build.com Response

I've been hearing a theme about people being frustrated about the rigors we expect out of people. I'm sorry if you felt like expectations were too high. Please feel free to email me directly and I'd love to see if we can make some changes if we're being unrealistic on performance.

Viewing 76 - 78 of 310 Reviews

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