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      BusPatrol

      Engaged Employer

      BusPatrol reviews

      3.9

      73% would recommend to a friend

      (117 total reviews)
      avatar

      Karoon Monfared

      94% approve of CEO

      73% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      3.7

      Senior management

      BusPatrol has an employee rating of 3.9 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BusPatrol employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      117 reviews
      1.0
      Jan 10, 2025

      Never expected such a Toxic Environment

      Senior executive assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good support doing Pre-joining formalities.

      Cons

      Toxic Reporting Manager No clarity about the job role Always discreetly contacting candidates via linkedin and offering job while no roles and responsibilities are clearly outlined and No culture of giving feedback or providing support to new joiners. Lack of courtesy or effort to understand the challenges faced by employees. Reporting manager unapproachable, with no communication or constructive feedback. Termination within a month of employment, with no prior warning or discussion about performance or challenges. Role involved managing 5 C-suite executives' calendars and travel, but with no clearly defined responsibilities. Additional tasks included non-executive duties such as refilling the office pantry and performing janitorial work (e.g., refilling washroom supplies). Disrupted work-life balance due to frequent, unexpected travel requirements (3-4 days per week instead of the initially stated 1-2 days per month).

      avatar
      BusPatrol Response
      1y
      Thank you for taking the time to share your experience with us. We are truly sorry to hear that your time at BusPatrol was disappointing and frustrating. We sincerely apologize for any inconvenience and stress caused by the discrepancies in job expectations and the lack of support you encountered. We would like to clarify that the job description shared with you indicated a requirement of 3-5 days in the office, as well as supporting 3-5 executives. Additionally, coaching opportunities and advisement on items requiring attention to detail and proper grammar were provided to help you succeed in your role. We take your feedback seriously and will share it with our team to ensure that we address these issues and improve our work environment. We wish you all the best in your future endeavors and hope you find a role that better aligns with your expectations.
      1.0
      Apr 9, 2024

      Dumpster fire - run

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good cause for what they are doing for kids.

      Cons

      This place couldn’t be more of an absolute dumpster fire..more of a landfill fire mixed with a tire fire… Upper management has zero communication with one another. The next level of manager is completely inept and toxic, the infrastructure is totally a mess and you are gaslit into thinking you’re the problem despite it being with the management. IT/security dept is in complete disarray and HR does not want to even deal with the plethora of problems that exist in onboarding, IT management or anything that causes them an awkward situation or conflict.

      avatar
      BusPatrol Response
      2y
      Thank you for your feedback. We aim to create a great working environment for all BusPatrollers and we sincerely apologize for the experience you had that led you to feel this way, we will do better in the future. Onboarding talent and building a strong communication, management and leadership infrastructure is something we take very seriously. As all growing organizations do, we recognize we have opportunities to improve and will continue to learn and get better. We would welcome the opportunity to connect live and hear from you so that we can learn and grow from your unique perspective.
      2.0
      Jul 2, 2024

      Sinking ship

      Video processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had the best manager I've ever had in my working career. They fired him shortly after me. Because of changing business needs. Was able to work from home majority of the time.

      Cons

      I was actively training the AI that would replace me. No career growth. Office felt like a funeral. Upper management lies and operates using chaos.

      avatar
      BusPatrol Response
      1y
      Thank you for taking the time to share your feedback. We appreciate your positive comments about the flexibility of working from home and are glad to hear that it was a beneficial aspect of your experience. We understand your concerns regarding career growth. We have an internal mobility program in place and encourage our employees to apply for roles they are interested in. Additionally, we recommend speaking with your manager for further advisement and support in your career development. Your feedback is valuable to us, and we will take it into consideration as we strive to improve our workplace environment. Thank you again for your input.
      Viewing 4 - 6 of 117 Reviews
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      ReviewsBusPatrol reviews

      Glassdoor has 130 BusPatrol reviews submitted anonymously by BusPatrol employees. Read employee reviews and ratings on Glassdoor to decide if BusPatrol is right for you.