BusPatrol reviews

3.9

73% would recommend to a friend

(117 total reviews)
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Karoon Monfared

94% approve of CEO

73% positive business outlook

BusPatrol has an employee rating of 3.9 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BusPatrol employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

117 reviews
3.0
Jul 8, 2019
Recommend
CEO approval
Business Outlook

Pros

I enjoy carrying out our companys mission. What we do is an important benefit for any community. All of the folks "in the trenches" are hardworking and have molded one of the best teams I have ever worked on. Management in our office is present and engaged in helping us grow not only as employees for BusPatrol but as people in general. The health benefits are great, and the PTO/Sick time policy is generous as well.

Cons

There are two factions to this company. The faction that "owns" us is located in another country. They make zero attempt to be communicative or transparent about where the company is headed and how everyone fits into that vision here in the VA office. It seems that upper management is unaware, or unwilling to learn, what those who work below them do and how they contribute to the success of the company. When they are present in the office, which is rare, it is like a high school clique. They swoop in, ignore everyone, disrupt the office by being loud and vulgar, then leave without making any sort of valuable connection with the employees. It has created a culture of fear and animosity. There also isn't a standard progress review process. There is no way to be held accountable for your duties, nor is there a way to be rewarded for exceeding the expectations of those duties.

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BusPatrol Response
4y
Thank you for your candid feedback. We appreciate your compliments and your willingness to voice your concerns, which we will share with leadership. It is important to us to maintain a positive, safe, and professional atmosphere where each employee feels valued. I encourage you to reach out to HR to voice your concerns confidentially so that we may ensure they are addressed. We have recently implemented a formal review process. You should have already received the assessment of your performance. If not, please reach out to HR to coordinate this.
5.0
Jul 6, 2019

flexible work hours

Recommend
CEO approval
Business Outlook

Pros

Great work environment and flexible hours.

Cons

None that I can think of

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BusPatrol Response
4y
We appreciate you sharing your feedback.
5.0
Jul 2, 2019

Amazing work culture

Recommend
CEO approval
Business Outlook

Pros

teamwork within the company, family first environment, and ability to work with a company of open minded individuals.

Cons

communication between departments still needs improvement.

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BusPatrol Response
4y
Thank you for your comments!
Viewing 109 - 111 of 117 Reviews

Glassdoor has 130 BusPatrol reviews submitted anonymously by BusPatrol employees. Read employee reviews and ratings on Glassdoor to decide if BusPatrol is right for you.