C2 Education reviews

Management had very poor communication skills, almost as if she wasn't fluent in English. Seemed to lack basic understanding of politeness in friendly conversation, made employees feel uncomfortable and seemed to only care about pleasing parents. Simply put, C2's 3:1 (students to tutor) model does not/can not work out to a full 2 hours of 1:1 attention. It just can't. Especially because each student is studying different material. Management would promise parents that their child(ren) would receive undivided attention for 2 full hours (and sessions are often only 1:45), and then criticize tutors when that wouldn't pan out. Management would also encourage tutors to arrive early to spend extra time preparing for students, but this extra preparation time is not paid! The commute was terrible (worked at Duluth location, live near downtown)

Let's look at how C2 operates on the store-fronts. There are a few assistant directors that work salaried at overtime, and all they do is direct phone calls to the director, create schedules for students, copy materials to be distributed for students, and then submit scores for data keeping. The money is made by parents signing a contract that essentially is $50 per hour for 100 hours at $5,000. Each tutoring session is two hours long, and is filled with two other students who have different subjects. Normally, smaller areas would have a specific class with teachers teaching one subject; the way that C2 sounds very appealing is that the parents are bought into the idea that a 3-to-1 ratio is that three students are taking the same subject, but this is far from the truth. What type of efficiency is this organization trying to run? The answer is, trying to maximize each employee's hours. When employees do not get all the hours that the request, the management deflect this inefficiency by claiming that they are doing their best. You have tiers of students: either your child becomes locked to one tutor who specializes in what your student really needs, or they are non-essential, and gets moved around with half of the tutors there, and merely serve as fillers for the weekly compliance.