CAI reviews

3.0

39% would recommend to a friend

(549 total reviews)
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Tom Salvaggio

44% approve of CEO

39% positive business outlook

CAI has an employee rating of 3.0 out of 5 stars, based on 549 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CAI employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

549 reviews
1.0
Sep 14, 2025

Terrible

Recommend
CEO approval
Business Outlook

Pros

Paycheck was only pro, despite lower than market salary and mediocre benefits.

Cons

Promotions based on nepotism and favorites. Incompetence excused and rewarded. Good ideas stolen and presented by management as their own. Raises based on politics. No room for promotions (except for favorites). Awards and recognition only for butt kissers. People threatened do what they were told. People pressured to do questionable things to make the client happy. Competent people were hired from outside but their input was ignored. Management got fancy company trips and tried to keep it secret from regular staff - but we knew because managers were all out at same time.

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CAI Response
8mo
Thank you for sharing your feedback and for taking the time to provide insight into your experience at CAI. We are deeply sorry to hear that your time with us left you feeling this way. At CAI, we are committed to fostering a culture of fairness, transparency, and respect, where all employees feel valued, heard, and supported. Your concerns about promotions, recognition, and workplace practices are important to us, and we take them very seriously. If you would be willing to share more details about your experience, we encourage you to reach out to our HR team so we can better understand your experience. Thanks again for your feedback and wishing you the best in your career journey.
1.0
Apr 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote positions available making it “flexible”

Cons

This company is a slave workshop. Doesn’t support its employees at all. Doesn’t help develop employees. They blame their technical errors on the employees and constantly harass you. There is no team work. Management is pretty much absent and only appears to reprimand you even though they don’t teach you things. There is 0 hope of getting a different position. They lie to you about language bonus, saying you will get laid .75 per language and then they roll back on it and you only get paid .75 for all of the 4 different languages you are servicing. The benefits are horrible and non existent. No sick days, no paid vacations. Insurance is very expensive. Worst of all pay is very bad for the amount of work and responsibility they give. You can find a job paying you twice the amount doing the same thing. They are also very inflexible with changing your work schedule. They also end your insurance benefits on your same last day even though they charged you for the full month.

1.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Some intelligent and well-meaning colleagues trying to do good work despite the environment. A few client-facing projects may offer valuable experience if you’re early in your career.

Cons

- Project managers are overloaded and often blamed for systemic issues beyond their control. - There’s little support, minimal onboarding, and a lack of structure despite what’s advertised. - The culture is toxic — driven by internal politics, not performance. - A key leadership figure, related to the CEO, holds major influence despite very limited experience. - I saw people lose their jobs simply for disagreeing or offering a different perspective, even professionally. - Leadership tends to remove those who challenge the status quo rather than address underlying issues. - Decision-making is reactive and based on perception, not strategy. - Growth, transparency, and psychological safety are sorely lacking.

Viewing 13 - 15 of 549 Reviews

Glassdoor has 654 CAI reviews submitted anonymously by CAI employees. Read employee reviews and ratings on Glassdoor to decide if CAI is right for you.