This was a great job quickly becoming miserable due to management
Pros
Decent pay, great benefits and free health care
Cons
Stopped caring about customer experience and employee experience and started only caring about managing hours. Schedule changes are now happening daily so there is no continuity to schedule. We wanted to come here for careers but now it feels like we're high school kids working at the Gap and they can just move our schedules around however they please without any regard for our personal time or lives away from work. The focus has completely changed to managing hours rather than making sure our customers have a great experience. It seemed like there was a difference between just getting the job done and getting the job done the right way when I started here. Now it's all about just getting it done and making sacrifices anywhere along the way to make sure it gets done in as short amount of time as possible without having breaks or lunch. The Carvana culture feels like it is on life support here and we have brought in so many employees from another local company it feels like we're taking on their culture, which I don't think is a good thing because no one likes working there. Almost all of the managers in our area have also come from outside the company. Located in California.