Does COPS Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, COPS Monitoring employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at COPS Monitoring. This rating has been stable over the past 12 months.

How satisfied are employees working at COPS Monitoring?

59% of COPS Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COPS Monitoring 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at COPS Monitoring?

Dispatcher (89) , Shift Manager (8) , Alarm Dispatcher (6) , Shift Supervisor (5) , Emergency Dispatcher (3) , Assistant Site Manager (2) , Customer Service Representative (2) , Customer Service Representative (CSR) (2) , Dispatcher II (2) , Lead Dispatcher (2) , Manager (2) , Operations Dispatcher (2) , Operations Manager (2) , Operator (2)

What are the pros of working at COPS Monitoring according to real employee reviews?

"Oh the benefits here are great too!!" ((in 28 reviews)); "Great management!" ((in 16 reviews)); "The managers are awesome." ((in 10 reviews)); "Good people." ((in 8 reviews)); "Cool coworkers I guess" ((in 6 reviews))

What are the cons of working at COPS Monitoring according to real employee reviews?

"There was ALOT of favoritism." ((in 4 reviews)); "Doesn't care about employees" ((in 3 reviews))

What are employees saying about COPS Monitoring layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about COPS Monitoring layoffs and their outlook for job security at COPS Monitoring in 2026.

What are the top reviewed COPS Monitoring locations?

Williamstown , Lewisville , Nashville , Boca Raton , Scottsdale , Hunt Valley , Baltimore , Dallas , Glassboro , Phoenix , Surprise , Tempe , Florida City , Metropolis View

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COPS Monitoring

COPS Monitoring reviews

3.4

59% would recommend to a friend

(185 total reviews)

Jim McMullen

65% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.3

Senior management

3.2

Work/Life balance

COPS Monitoring has an employee rating of 3.4 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COPS Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

185 reviews

5.0

May 14, 2019

My home away from home.

Shift manager

Recommend

CEO approval

Business Outlook

Pros

I started with COPS about a year ago and I knew the minute I walked through the door that this place was different. You get out of your employment what you out in. If you are dedicated and work hard then you can achieve anything there. The job is very rewarding with great benefits, flexible schedules, great pay, and a wonderful environment. There are many perks such as company paid trips, gym membership reimbursement, and having rotating weekends off. Overtime is often available and is encouraged. If you have a strong desire to help people then you will have a fulfilling career at COPS. I am as excited to come to work today as I was the first day I started! I started as a dispatcher and worked my way into management within six months with the help and support of our team. Anything is possible with COPS!

Cons

While it is sufficient, I would like to see some changes in our training program.

5.0

Apr 27, 2019

Amazing Opertunities

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Awesome Co-workers, good culture, fulfilling job.

Cons

A little in the pay area

2.0

Apr 23, 2019

Harder and harder to come into work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I really do enjoy what I do. I have been with this company a little more than 4 years and feel like I have made differences in people’s lives. I have also gained many friendships with my co-workers. It is a great place to work if you want to help people.

Cons

Everyday I feel something is going to change. Policies and procedures are constantly changing which do not need to be. I work very hard to move up in the company, however it is challenging because it is becoming more like who you know and not what you know to move up. I do not feel appreciated as I did when I first started. It’s not fun coming to work anymore. I would also like to mention employees in certain departments are not held to the same standard as others.

Viewing 106 - 108 of 185 Reviews

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