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      COPS Monitoring

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      COPS Monitoring reviews

      3.5

      59% would recommend to a friend

      (185 total reviews)

      Jim McMullen

      65% approve of CEO

      59% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.4

      Career opportunities

      3.3

      Senior management

      3.2

      Work/Life balance

      COPS Monitoring has an employee rating of 3.5 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COPS Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      185 reviews
      5.0
      Sep 6, 2017

      Awesome company to work for!

      Dispatcher
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very stable company. Management and Site Manager are very understanding and make the environment fun for all. Site Manager is always there to talk to whenever needed!

      Cons

      Starting pay could be a little higher as I feel we are missing on quality people because of this.

      4.0
      Aug 31, 2017

      Tolerance

      Level 6 dispatcher
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is the most tolerant company I have ever worked for. The fact is they do not care what color your skin is, what color your hair is, if you have piercings, tattoos, what gender you are etc... You have a place at COPS. They only care about what is in your heart. Do you have compassion for others? Can you help save lives? Can you work as a part of a team? There are 2 ladies running one of the shifts who are in biracial relationships and have biracial children. One of these children was a long standing Lead/Supervisor for nearly 3 years until they stepped down to pursue other things. Another high ranking person at this site is also in a biracial relationship with another man. I have seen multiple members of the LGBTQ community hired here and do very well for themselves. The fact of the matter is there all people from all walks of life working together here and we are all given the same opportunities to advance. The management team is very well liked. They are honest and upfront with information. They lay out a plan for your advancement and stick to it. They even offer for you to skip levels if you are doing well enough. When they look for a Supervisor they are very particular about attendance, attitude, and you skill set. Most people who go out for a higher position are lacking in the attendance category. This is why I was not chosen. However, the manager took the time to explain why it is important and gave me goals to work on to better myself and hopefully get a chance to go out for the next opening. You have to be open to criticism and looking to better yourself. This job is what you put into it.

      Cons

      The pay is mediocre. Of course I would like to see it higher, but it is manageable to live off of if your single. Management sometimes gives poor performers or poor attitudes too much time to adjust. They should be taken care of sooner. For example there was a Supervisor who was demoted who really made things terrible on shift. She would basically force people to forfeit their breaks and she would still take hers. She had a little following who still try and make life difficult for others. One of those followers thank goodness is gone. She was allowed to leave the room multiple times to spend time with her boyfriend outside while the rest of us carried her workload. She would always roll her big bug eyes at you and try to intimidate other people who were going out for the Supervisor position. What terrible human beings they were. Hopefully with the change of Supervisor on this shift more positivity is on the horizon.

      2.0
      Mar 29, 2017

      Dispatcher

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits and company picnic is awesome but only the higher ups win.

      Cons

      All the company is is favoritism and tell them what they want to hear. As long as you're a favorite you can get whatever you want, for example, if you know how to tap dance or are a football fan then they will let you leave early. Sorry if you are a good employee you might have sit there while you watch the young attractive females take 30 minute bathroom breaks while everyone else is timed and see the supervisors smoking cigarettes and on their phones.

      Viewing 10 - 12 of 185 Reviews
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      ReviewsCOPS Monitoring reviews

      Glassdoor has 186 COPS Monitoring reviews submitted anonymously by COPS Monitoring employees. Read employee reviews and ratings on Glassdoor to decide if COPS Monitoring is right for you.