Does COPS Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, COPS Monitoring employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at COPS Monitoring. This rating has been stable over the past 12 months.

How satisfied are employees working at COPS Monitoring?

59% of COPS Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COPS Monitoring 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at COPS Monitoring?

Dispatcher (89) , Shift Manager (8) , Alarm Dispatcher (6) , Shift Supervisor (5) , Emergency Dispatcher (3) , Assistant Site Manager (2) , Customer Service Representative (2) , Customer Service Representative (CSR) (2) , Dispatcher II (2) , Lead Dispatcher (2) , Manager (2) , Operations Dispatcher (2) , Operations Manager (2) , Operator (2)

What are the pros of working at COPS Monitoring according to real employee reviews?

"Oh the benefits here are great too!!" ((in 24 reviews)); "Great management!" ((in 15 reviews)); "Site Manager is always there to talk to whenever needed!" ((in 8 reviews)); "Coworkers are great" ((in 7 reviews)); "The Wellness Bonus is a quarterly bonus received for good attendance." ((in 7 reviews))

What are the cons of working at COPS Monitoring according to real employee reviews?

"Others have complained of favoritism; I have not witnessed any sort of favoritism amongst the management at the Tennessee site." ((in 6 reviews)); "Doesn't care about employees" ((in 3 reviews))

What are employees saying about COPS Monitoring layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about COPS Monitoring layoffs and their outlook for job security at COPS Monitoring in 2026.

What are the top reviewed COPS Monitoring locations?

Williamstown , Lewisville , Nashville , Boca Raton , Scottsdale , Hunt Valley , Baltimore , Dallas , Glassboro , Phoenix , Surprise , Tempe , Florida City , Metropolis View

Skip to content Skip to footer

Notifications

COPS Monitoring

COPS Monitoring reviews

3.5

59% would recommend to a friend

(185 total reviews)

Jim McMullen

65% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.3

Senior management

3.2

Work/Life balance

COPS Monitoring has an employee rating of 3.5 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COPS Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

185 reviews

5.0

Dec 14, 2015

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits, great quarterly and annual bonuses, sense of pride and belonging, structured training program, advancement opportunities, OVERTIME (um, who doesn't love overtime?).

Cons

Not a con, but the job likely won't work out for you if you don't show up on time.

1.0

Dec 8, 2015

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

The pay is okay if you're a college student that just needs some extra money.

Cons

The environment is very similar to high school, but worse. It's a highly structured work environment with several rules, some of which seem unnecessary to have for adults. There's also a uniform/dress code that's strictly enforced. The attendance/tardy policy is also outrageous especially in comparison to traditional office job. Lower level management is very unprofessional and often participates in inappropriate conversations. There's also a lack of sympathy for the employees.

4.0

Dec 3, 2015

Great job but still customer service

Emergency dispatcher

Recommend

CEO approval

Business Outlook

Pros

great people, great environment, great training

Cons

more money is required. seriously

Viewing 166 - 168 of 185 Reviews

Top companies for "Compensation and Benefits" near you

Vivint

3.8★Compensation & Benefits

Sunstates Security

4.0★Compensation & Benefits

Safe Streets USA

4.0★Compensation & Benefits

Walden Security

4.4★Compensation & Benefits

Jobs at COPS Monitoring