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COPS Monitoring

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COPS Monitoring reviews

3.5

59% would recommend to a friend

(185 total reviews)

Jim McMullen

65% approve of CEO

59% positive business outlook

COPS Monitoring has an employee rating of 3.5 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COPS Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

185 reviews
2.0
Nov 15, 2013

Not a career

Recommend
CEO approval
Business Outlook

Pros

Easy, do pretty much the same thing every day, pay isn't bad for what you're doing, fellow employees are good people for the most part. Easy to get hours

Cons

No benefits until 6 months of work, point system, NO breaks only a "10 minute bathroom break" for the entire day + unpaid 30 min lunch break, sit in a chair all day, the only window is in the IT guy's office, very little upwards mobility - if you can get to the lead position, you're not going anywhere after that unless you become a site manager... which means a new center would have to be opened and you would have to fight every other employee for that one position.

2.0
Sep 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Easy to advance, decent pay, lots of overtime availability

Cons

High turnover, unforgiving attendance policies, abusive subscribers, rotating schedule, no real regard for employees' needs

5.0
Jun 13, 2019

A career you can be truly proud of!

Recommend
CEO approval
Business Outlook

Pros

Most people utilize this site for negative reviews but in all honesty there is nothing to complain about when working for this company! I have been with this company for close to 5 years now and constantly feel valued every day I walk in the doors. I first would like to mention the upper management team, they will encourage you to be the best employee ever and that's not just from your shift managers but the site managers and the VP's. They have all set me up for greatness and will do the same for each employee that works for the company. Another thing this company does that others fail to do is give back to their employees. COPS is constantly giving back. Each year they will throw an extravagant holiday party to simply say thank you to their employees and one guest. Once you become a level 6 dispatcher they will sent you on a club 6 trip for you an a guest to hang out with other level 6 dispatchers and go do a fun activity and a nice lunch/dinner. I could go on and on about this company because I truly believe in what this company stands for and what it does for the communities all over the United States. If you want to be apart of something huge and want to help others, you will be valued at this company.

Cons

Like I said previously, there is nothing to complain about. If you work hard you will be rewarded and be valued.

Viewing 22 - 24 of 185 Reviews

Glassdoor has 186 COPS Monitoring reviews submitted anonymously by COPS Monitoring employees. Read employee reviews and ratings on Glassdoor to decide if COPS Monitoring is right for you.