CRITICALSTART reviews

4.5

91% would recommend to a friend

(156 total reviews)
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Scott White

99% approve of CEO

91% positive business outlook

CRITICALSTART has an employee rating of 4.5 out of 5 stars, based on 156 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CRITICALSTART employee rating is 21% above average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

156 reviews
5.0
Aug 2, 2023

Growing - Consistent and Constant

Recommend
CEO approval
Business Outlook

Pros

Office culture is moving in the right direction to accomodate a hybrid work environment. The talent is dedicated. They really want to build, deploy, and support cutting edge cyber security solutions. The leadership is focused on employees and reading the market from both a cyber security solution landscape as well as economic winds.

Cons

There is a ton of pressure to move quickly on building and expanding the service offerings. Communication is open, but because so much is a priority things start to become less of a priority department by department. Misses on some key hires have meant we are struggling to catch up momentum in a couple supporting areas.

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CRITICALSTART Response
2y
Your review is greatly appreciated! Your feedback holds immense value, and we’re delighted to receive your insights. Our commitment to our employees is unwavering, and we are dedicated to remaining at the forefront of the industry while empowering our team members to the fullest. We are continuously working to strike a balance between growth and maintaining high standards of quality. Your suggestion to share department priorities on a quarterly basis is well taken, and we'll focus on improving communication in this regard. Thank you for your dedication and contributions. Your feedback is pivotal as we continue to evolve and excel together!
4.0
Jul 5, 2023

Good Company

Recommend
CEO approval
Business Outlook

Pros

Great solution, evolves with the market

Cons

Executive leadership hit and miss.

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CRITICALSTART Response
3y
Thank you for taking the time to share your feedback. We appreciate your positive comments and recognition of our ability to adapt to the evolving market. We understand that leadership plays a crucial role in shaping the work environment and employee experience. We continuously strive to improve, and your input helps us identify areas for growth!
4.0
Jun 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Critical Start is a small to medium sized business within the Managed Detection and Response (MDR) space. Because of its size and culture, it's able to leverage some truly unique benefits: * Great benefits: health care paid by company, unlimited (within reason) PTO, and multiple positions (including entry level analysts) have some work from home days. * Genuine Culture: Within the SOC specifically, there's a 3 month training program to bring incoming analysts up to speed. I can honestly say these people are passionate about learning in this field, and always curious. If you're looking for ego maniacs, you won't find them here. * Movement between departments: though positions aren't always available, there's multiple departments one can specialize in, and pivot to if work becomes tedious in a current role. * Clear Promotion Guidelines: for some levels of analysts within the SOC, there's clear-cut guidelines to meet for promotions. It helps bring a lot of clarity for a roadmap on where you want to go, and is a lot clearer than other relative positions. Though I only had experience in the SOC, I highly recommend anyone looking to enter into the cybersecurity field to apply here.

Cons

As the company is one of the few that hires entry level (and means it), pay is lower than comparative positions. This is supplemented by the benefits and training, but should be noted before entry.

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CRITICALSTART Response
3y
Thanks for your review! It's great to know that you appreciate the unique benefits and culture we have here. We're always looking to support our employees' well-being and provide a healthy work-life balance. We believe in fostering a curious and collaborative environment, one that is conducive to learning and professional growth, where ego takes a backseat. We've recently invested in tools that allow us to continually assess our compensation structure to ensure it remains competitive within the industry. We will continue to evaluate and make necessary adjustments to ensure our employees are properly rewarded for their valuable contributions! We are dedicated to maintaining the essence of our beginnings while embracing growth and change. Your insights are invaluable in helping us shape a better workplace for everyone at Critical Start. If you have any further suggestions or feedback, don't hesitate to reach out!
Viewing 91 - 93 of 156 Reviews

Glassdoor has 162 CRITICALSTART reviews submitted anonymously by CRITICALSTART employees. Read employee reviews and ratings on Glassdoor to decide if CRITICALSTART is right for you.