Does CRITICALSTART pay their employees well?

According to anonymously submitted Glassdoor reviews, CRITICALSTART employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at CRITICALSTART. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at CRITICALSTART?

91% of CRITICALSTART employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CRITICALSTART 4.7 out of 5 for work life balance, 4.5 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at CRITICALSTART?

Cyber Security Analyst (7) , Cyber Security Engineer (6) , SSE- Development (4) , Security Analyst (4) , Cyber Security Specialist (3) , Marketing (3) , Security Engineer (3) , Senior Software Engineer (3) , Account Executive (2) , Account Manager (2) , Engineer (2) , SOC Engineer (2) , Senior Security Analyst (2)

What are the pros of working at CRITICALSTART according to real employee reviews?

"Great people and super smart engineers." ((in 19 reviews)); "Leadership is supportive and each colleague understands that we are working toward a common goal." ((in 15 reviews)); "The team is collaborative and eager to learn despite the rapid changes that come with a high" ((in 11 reviews)); "Great benefits" ((in 11 reviews)); "Excellent work/life balance" ((in 10 reviews))

What are the cons of working at CRITICALSTART according to real employee reviews?

"Pay could be better for the breadth of knowledge and throughput capacity expected." ((in 4 reviews)); "Some processes can be more structured, and communication can be improved for better clarity in requirements and planning." ((in 4 reviews)); "Regularly scheduled layoffs and RIFs." ((in 3 reviews)); "Workload and responsibilities increased with no additional compensation to address the additional responsibility or to combat inflation." ((in 3 reviews))

What are employees saying about CRITICALSTART layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CRITICALSTART layoffs and their outlook for job security at CRITICALSTART in 2026.

What are the top reviewed CRITICALSTART locations?

Plano , Dallas , Denver , Lehi , Chicago , New York , Oklahoma City , Durham , Houston , Little Rock , Gaithersburg , Tampa

CRITICALSTART reviews

4.5

91% would recommend to a friend

(156 total reviews)

Scott White

99% approve of CEO

91% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (156 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CRITICALSTART has an employee rating of 4.5 out of 5 stars, based on 156 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CRITICALSTART employee rating is 21% above average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

156 reviews

5.0

Feb 3, 2022

Unlike any other. Fantastic culture and fast pace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The culture here is fantastic. Talent Management has taken steps to find and retain great people, and is continuously looking to continue to grow engagement -- an example is the recent introduction of a mentoring program. A culture of extreme ownership pervades the organization. In conversations across all levels of the company, people own problems and find solutions. I've had several conversations with my direct supervisor in which we both found opportunities for improvement, owned our mistakes, and drove improvements. Executive leadership is engaged and receptive to ideas. It's not uncommon to see the CEO and other C-level executives in the break room talking to and soliciting ideas from individual contributors. As you walk around the office, you get a sense that the people like being here and who they work with. Sidebar and water-cooler conversations are plenty, and overwhelmingly positive. The people here are the absolute best.

Cons

Some may not be able to handle the pace. Things move fast around here, but if you're able to respond quickly shouldn't be an issue. With rapid growth comes some growing pains.

CRITICALSTART Response

4y

Thank you for taking the time to provide feedback. Attracting and retaining talent is one of our top priorities. We are very excited to be able to offer a Career Mentorship program to our employees. Our leadership strives to empower employees in their jobs and professional development and encourages them to own their outcomes.

1.0

Jan 21, 2022

Sadly didn't stay the course as promised

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Use to be great, one of the best.

Cons

They have hired leadership to help them GTM who are terrible leaders.

CRITICALSTART Response

4y

Thank you for your feedback. We are sorry that you didn’t have a favorable experience. Critical Start is investing in all areas and hiring employees who share in our core values and culture which includes doing what’s right for the customers and employees. As we grow that means bringing on new folks who have experience building parts of the organization for scale, including new leadership. If you were experiencing issues with leadership, we hope you brought this to the attention of senior leadership or HR so that we may address. We wish you best of luck in your future endeavors.

5.0

Jan 11, 2022

Fantastic, Supportive Company to Work For

Digital marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Just during the interview process, I could tell that CriticalSTART is a company that doesn't just talk about having a great company culture - it truly does! Only 2 months in and especially being fully remote, they are supportive of work-life balance and working autonomously as well as collaboratively. Each team is different but there is appreciation for your work and an expectation to voice your thoughts and back what you believe in. A breath of fresh air to have an employer who actually cares!

Cons

No cons 2 months in and I honestly don't forsee any in the future. Remote employees are flown to HQ once a quarter, was told upon hire but will be a nice trip to meet everyone for a couple of days!

CRITICALSTART Response

4y

We are so happy to hear that what you heard in your interviews matches what you are experiencing as a new hire. Our culture is collaborative as evidenced in one of our core values: “Doing What’s Right For Employees.” We value recognizing performance and support a healthy work life balance.

Viewing 121 - 123 of 156 Reviews

CRITICALSTART

CRITICALSTART reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Unlike any other. Fantastic culture and fast pace

Sadly didn't stay the course as promised

Fantastic, Supportive Company to Work For

CRITICALSTART reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

CRITICALSTART reviews FAQs