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CSAA Insurance Group, a AAA Insurer

Engaged Employer

CSAA Insurance Group, a AAA Insurer reviews

3.6

63% would recommend to a friend

(1,514 total reviews)
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Mike Zukerman

75% approve of CEO

61% positive business outlook

CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jun 20, 2008
Recommend
CEO approval
Business Outlook

Pros

They give you a pay check.

Cons

Laying off tenured employees right before their retirement. The constant reduction in work force of knowledgeable, seasoned, frontline employees for "green" employees outsourced to Oklahoma & Arizona. When top Executives & VPs publicly announce to it employees, "no layoffs or office closures will occur this year", only to comeback 2 months later and say, "your positions have been eliminated and we are closing the office this year", shows the level of respect and courtesy to its employees who are the ones in constant interaction with its members. The fact that Executives decided to move the 100 year old company from its roots in SF to Walnut Creek and erect a brand new office that will only occupy 2/3rds of the workforce currently in SF and at the same time announce the expansion of a new Oklahoma office to replace its current employees shows again shows its commitment to its employees in being honest and communicative. More like dishonest and contradictive.

1.0
Jun 20, 2008
Recommend
CEO approval
Business Outlook

Pros

Work-life balance. And I have a great boss. Real passion for the Member and the Brand among employees.

Cons

100% process and 0% execution. The only bigger bureaucracy I know of is the DMV. The most dysfunctional senior leadership team I've ever seen in my 25 year career. Systems, technology and data infrastructure is embarrassingly bad. We've spent $500 MILLION of MEMBER EQUITY in the past 5 years on systems upgrades that are complete failures. Accountability and competence seriously lacking or altogether missing.

Viewing 1507 - 1509 of 1,514 Reviews

Glassdoor has 1,704 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.