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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      3.6

      63% would recommend to a friend

      (1,514 total reviews)
      avatar

      Mike Zukerman

      75% approve of CEO

      61% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Work/Life balance

      3.5

      Senior management

      3.3

      Career opportunities

      CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Jun 17, 2008

      One AAA, and CSAA sure the heck does not lead the way...

      It consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best reason was its location in San Francisco, however, now they are relocating the main office. Most of the IT dept. was relocated to Arizona.

      Cons

      Management sucks. The company, especially IT, spends an enormous amount of unnecessary money. The IT Dept. used to hire many contractors who would suck the money out of CSAA. Since the IT dept. relocated to Arizona, you only get hired or promoted if you are sleeping with someone in management. There are so many people married, dating or just sleeping together that it's shocking that no HR lawsuits have come to light. However, do you ever hear about AAA having lawsuits? No - because they do everything behind closed doors and somehow 'make it go away'. The entire Law department is a complete country of its own.

      1.0
      Jun 13, 2008

      Sinking feeling

      Insurance services
      Recommend
      CEO approval
      Business Outlook

      Pros

      The quality of work, level of expertise, and respect from the few experienced employees that remain with CSAA.

      Cons

      Our founding fathers of CSAA would be ashamed to be associated with the company they built. The current executive leadership has proven to be incompetent, unreliable, untrustful, and heartless to the frontline employees. The recent layoffs are the most recent example. People getting ISP packages Fed-EX'd to their front door before being notified of their layoffs, over-the-phone termination calls based on a script, and ridiculous self serving articles on our employee website. These overpaid hired guns have no understanding of the concepts that built this once proud organization. They do "their thing" and make things worse with reckless decisions, then leave with financial packages to infiltrate other carriers. You can't even get our famous maps anymore. Get out while you can!

      3.0
      Jun 13, 2008

      This company is a hit or miss.

      Insurance
      Recommend
      CEO approval
      Business Outlook

      Pros

      CSAA is a corporate pioneer in going "green". CSAA'a employee volunteer program is the among the best in the county. The claims training is great to ensure an A+ with the members. If you are looking for a job in the east bay area of northern california, CSAA's main office will be relocating to walnut creek.

      Cons

      Constant reorganization to fix poor decision making from the top. When the nation's economy is going bad, companies consider some department reorganization. When you're an CSAA in a bad economy and are forced comply with CA's insurance rate decrease, department reorganization across the entire company is a sure thing.

      Viewing 1510 - 1512 of 1,514 Reviews
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      ReviewsCSAA Insurance Group, a AAA Insurer reviews

      Glassdoor has 1,704 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.