Call Experts reviews

2.8

41% would recommend to a friend

(58 total reviews)

Michael Leibowitz

45% approve of CEO

50% positive business outlook

Call Experts has an employee rating of 2.8 out of 5 stars, based on 58 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Call Experts employee rating is 25% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

58 reviews
4.0
Jan 4, 2023

Sales Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Minter. Muster. Mestre. Mooster. Last.

Cons

Very challenging with so much competition,

avatar
Call Experts Response
3y
Thank you for the feedback. We value your insight .
2.0
Dec 30, 2022

Pay and benefits are awful

Recommend
CEO approval
Business Outlook

Pros

The team lead and supervisors are supportive. Understanding life happens.

Cons

Pay, PTO, NO sick days, NO FMLA if you don't live in South Carolina, No vacation, you do get performance pay but I have never known any on to get the full amount. The QA you to death (which affects your performance pay) The turnover is very high.

avatar
Call Experts Response
3y
Thank you for the feedback. We value your insight . We are glad to hear you've had a positive experience with management. To clarify and touch on some of your concerns, all employees full-time and part-time accrue PTO which accounts for sick and vacation time. FMLA is a federal requirement with laws shaped around it and if a state we operate in does not meet the standards, we do offer other leave options and follow all ADA laws. We do offer a healthy incentive program which has proven successful and many of our agents benefit from it. Wages are evaluated annually and changes/increases are handled accordingly. Lastly, we strive in recognizing our employees strengths and advancement opportunities for operations, training, and many of our other departments are handled internally. If you would like to discuss this further or have any specific concerns, please do not hesitate to contact us directly. We value your feedback and appreciate the opportunity to address any issues you may have.
2.0
Sep 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexible Changing Coworkers Remote Local

Cons

Pay Management Everything Pay Pay

Viewing 31 - 33 of 58 Reviews

Glassdoor has 64 Call Experts reviews submitted anonymously by Call Experts employees. Read employee reviews and ratings on Glassdoor to decide if Call Experts is right for you.