Call Experts reviews

2.8

41% would recommend to a friend

(58 total reviews)

Michael Leibowitz

45% approve of CEO

50% positive business outlook

Call Experts has an employee rating of 2.8 out of 5 stars, based on 58 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Call Experts employee rating is 25% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

58 reviews
5.0
Aug 15, 2022

Pretty good place to work at.

Recommend
CEO approval
Business Outlook

Pros

Great interpersonal skills from management, coworkers are supportive. Management does everything they can for you to be comfortable to do your job.

Cons

Since it is a 24/7/365 business, time off can be difficult to get. Nature of the beast.

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Call Experts Response
3y
Thank you for the feedback. We are glad to hear you've had a positive experience with management and coworkers.
5.0
Apr 25, 2022

Fantastic Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Works with your schedule - Encourages growth and advancement - Provides resources for any path you'd like to take

Cons

- Requires a certain level of discipline to do well - Not for everyone

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Call Experts Response
4y
Thank you for your feedback.
2.0
Jun 1, 2021
Recommend
CEO approval
Business Outlook

Pros

The only pro I can think of is overtime

Cons

No Monday-Friday shifts for agents

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Call Experts Response
5y
Thank you for the feedback. We value your insight . We pride ourselves in offering a variety of schedules and working with our staff to accommodate their needs. In times of a high call volume season, there are instances when we are not able to accommodate a request, especially without a medical certification. We encourage all staff to speak with their Supervisor if there is an immediate need requiring attention.
Viewing 34 - 36 of 58 Reviews

Glassdoor has 64 Call Experts reviews submitted anonymously by Call Experts employees. Read employee reviews and ratings on Glassdoor to decide if Call Experts is right for you.