Call Experts reviews

2.8

41% would recommend to a friend

(57 total reviews)

Michael Leibowitz

45% approve of CEO

50% positive business outlook

Call Experts has an employee rating of 2.8 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Call Experts employee rating is 25% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

57 reviews
5.0
Jan 14, 2020

Opportunity Knocks!

Recommend
CEO approval
Business Outlook

Pros

Internal Growth, Performance Pay, Employees have a Voice!

Cons

Open 24/7/365 (might be a benefit to someone who needs a flexible schedule)

avatar
Call Experts Response
6y
Thank you for the feedback! We value your insight and appreciate the kind words.
2.0
Dec 23, 2019

Redundant work

Recommend
CEO approval
Business Outlook

Pros

Good training and help from leads Small environment everyone knows everyone

Cons

Hours Pay Redundant script and tasks

avatar
Call Experts Response
6y
Thank you for your feedback! Your response is taken seriously and we will continue to evaluate and do all we can to keep our staff stimulated and better pay/hours. We assure you that we are constantly assessing what is possible for pay. Our performance pay program allows agents to make up to $13/hr. Additionally, with our open door approach, you are always welcome to speak with the Operations Manager and/or HR if you have a concern. We believe our center is a fun and fast paced environment. We are always looking for strong individuals who care about customer service!
5.0
Oct 31, 2019
Recommend
CEO approval
Business Outlook

Pros

I have seen them really start to work at removing the "bad apples" lately. I love it that my co workers are now people that want to be here. Cant wait to see what successes will come.

Cons

none right now that i can see

avatar
Call Experts Response
6y
Thank you for the feedback!
Viewing 37 - 39 of 57 Reviews

Glassdoor has 63 Call Experts reviews submitted anonymously by Call Experts employees. Read employee reviews and ratings on Glassdoor to decide if Call Experts is right for you.