Call Experts reviews

2.8

41% would recommend to a friend

(57 total reviews)

Michael Leibowitz

45% approve of CEO

50% positive business outlook

Call Experts has an employee rating of 2.8 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Call Experts employee rating is 25% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

57 reviews
3.0
Aug 21, 2023

Call Expert

Recommend
CEO approval
Business Outlook

Pros

Great Teamwork and Non toxic

Cons

Long hours with little bonuses

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Call Experts Response
2y
Thank you for the feedback. We value your insight .
1.0
May 22, 2023

BEWARE!!!

Recommend
CEO approval
Business Outlook

Pros

There are no good things I can say about call experts. It’s like being in middle school again. The “executive team” is a joke, no one wants to actually do their jobs and they will steal your ideas.

Cons

Everything is terrible. You spend days, weeks or even months building relationships with your clients in order to sell them on the services but they can’t even retain the most simple of accounts. They don’t read the salespersons notes in the clients account which give detailed information about what the client is wanting. They don’t take any accountability when the clients naturally to ask why their calls are being lost or told the wrong information, which causes the clients to cancel their accounts. So the accounts get cancelled faster than you can sell them and you are essentially forced to lie to the clients because you can’t trust your team to deliver the services that you sold them. The only way to work here is if you have no morals or values and you can sleep at night after lying to your clients. I couldn’t do it!

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Call Experts Response
3y
Thank you for the feedback. For over 40 years, Call Experts has delivered outstanding customer support to businesses of all sizes. Our long-standing relationships in our local community and worldwide are built on integrity and consistently providing award-winning services. Our leaders are focused on training and supporting the growth of all team members. This includes team training, individualized one-on-one plans with leadership, and a supportive library of training documentation. As an organization, we are committed to our clients and our team.
Viewing 25 - 27 of 57 Reviews

Glassdoor has 63 Call Experts reviews submitted anonymously by Call Experts employees. Read employee reviews and ratings on Glassdoor to decide if Call Experts is right for you.