Capital Group reviews

4.0

73% would recommend to a friend

(2,299 total reviews)
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Mike Gitlin

80% approve of CEO

71% positive business outlook

Capital Group has an employee rating of 4.0 out of 5 stars, based on 2,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jul 30, 2023

The rot has spread!

Recommend
CEO approval
Business Outlook

Pros

Very profitable core business supports solid benefits, facilities, salaries and bonuses. Pockets of old investment group culture continue to exist. Good work life balance, almost impossible to get fired

Cons

Lots of cash flow but no organic growth for nearly a decade. No viable growth engine on the horizon. Current major shareholders and new leaders demonstrate greed, selfishness, hubris and contempt for the rank-and-file. They are mostly interested in protecting their fat dividends. The old CG spirit of stewardship, humility, integrity and respect for all roles and individuals is all but gone. Support functions like IT, HR, Finance have always been mediocre at CG, but now core functions like service and sales are also mismanaged and not delivering. In the last five years, this rot has spread to the investment group, which was the last bastion standing - and has begun showing up in investment results.

2.0
Jul 11, 2023
Recommend
CEO approval
Business Outlook

Pros

-Benefits: Health, Life Ins, MRP -Brand pedigree -Job security -Access to quality investment insights and specialists

Cons

-Career opportunities for goal achievers/exceeders -Performance evaluation fairness/objectivity -Sales career path has been elongated by time and flattened by compensation standards -Bloated middle management tranche neither adds value to teams they manage nor knows what direction the business is actually going -Poor and ambiguous remote work flexibility -Recently spread entire sales desk too thin, lofty goals that are not focused on quality client engagements -Interview Feedback: HR is not communicative or professional, management feedback is often conflicting and not thoughtful -Talent acquisition has declined severely

2.0
Jul 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Pros? There use to be but not anymore.

Cons

They do not care about their employees. Required overtime hours are constant and ending. There’s been overtime so much that they’ve made it part of your yearly review. You don’t work it then you get ding’d on your compensation. Now they are onto their next associate crushing mission which is to MAKE some associates work in the office. Not because they are essential but because it’s considered a perk to wfh. They like to throw the word PERK around a little too loosely. The stress of having to be perfect in the office was prevalent prior to the pandemic but not using it as a form of punishment is taking it too far. Now there are talks of making associates that wfh work later hours because of course they have more flexibility. Work/life balance is a joke. More work = less life

Viewing 43 - 45 of 2,299 Reviews

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