Capital Group reviews

3.9

73% would recommend to a friend

(2,300 total reviews)
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Mike Gitlin

79% approve of CEO

71% positive business outlook

Capital Group has an employee rating of 3.9 out of 5 stars, based on 2,300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Oct 13, 2017

Lack of career advancement

Recommend
CEO approval
Business Outlook

Pros

Capital Group is a great place to work. There are a ton of benefits, lots of flexibility, everyone is genuinely nice. The culture is focused on family and no one blinks an eye when you have to leave for a kid's event.

Cons

The career progression at CG is minimal at best. I was used to working at a company that had a clear career path. I was told before coming here that the progress is more linear but I had no idea I would have to move heaven and earth to even be considered for promotions. More recently, CG has been extremely focused on cost cutting. Although they say people are their only resource and expense, I see that as a way for them to say "why would we promote you and pay you more to do the same work." Also in terms of salary, CG has an amazing bonus structure and one of the only companies I know that still provide pension. That being said, the base salary is pretty low and increases each year are about 1-3%.

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Capital Group Response
8y
Thanks for your candid thoughts. We're taking your feedback to heart and will be sharing it with others across CG. You hit on several important points, one of which is career progression. At Capital, we view career development as a mix of upward promotion, lateral job moves to develop breadth of knowledge and rotations to gain additional skills. Our amazing benefits, top-quartile salary/bonus structure, and long tenured associates result in less turnover than many other firms - a fact that we view as positive affirmation that Capital Group is a great place to work. And as you've highlighted, this often means that upward promotions are not the only way we look to develop our associates. If you have any other feedback you'd like to share, don't hesitate to reach out to me at MCHT@capgroup.com
3.0
Jul 19, 2016

A Good Company in Search For Its Soul

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of smart and talented and friendly people. Some become your friends for life! Great retirement, compensation, benefits, health, vacation and holidays given. Big company with lots of offices around the globe. Want to learn about mutual funds, retirement or college 529 plans?, this is your place. Good literature and advice to the investor, Advisor or Portfolio Counselor. Los Angeles downtown offices in walking distance to MOCA, Eli Broad, Disney Hall, LA Central Library as well as restaurants and the Grand Performances events in the summer time.

Cons

Since the financial crash of 2008, the company's undergone several big transformations. All leading to more cost cutting of resources and letting go of staff to the hiring of foreign H1b contractors. More of the norm to work overtime hours and not report/get paid for it, to get on the manager's good side. There is a lot of monotony in the work routine and things take forever to get done over the years I was there. There are too many chiefs and not enough indians. Trust in the markets/globalization has soured with many as has investing in stocks and bonds. It's up to the company to get people to trust in them again and believe in what they are selling to stay alive for the future.

2.0
Dec 31, 2015
Recommend
CEO approval
Business Outlook

Pros

Employees who were conscientious. Work/Life Balance

Cons

Newer Managers who seemed to have their own agenda vs working collaboratively and a leadership team not willing to deal with those managers effectively simply because they were producing results. Not a lot of innovation and systems and processes that needed to be upgraded and change takes time there due to high regulation. Contraters often seen as dispensable and not included in certain meetings that might be important to or contribute to their ability to do their job.

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