Capital Group reviews

3.9

73% would recommend to a friend

(2,300 total reviews)
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Mike Gitlin

79% approve of CEO

71% positive business outlook

Capital Group has an employee rating of 3.9 out of 5 stars, based on 2,300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Aug 13, 2018

No room for advancement in company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and vacation time are good

Cons

Downsizing, metrics added for customer service

2.0
Feb 25, 2018

Marketing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Good working conditions.

Cons

Little in terms of growth opportunities. Managers look outside rather than growing from within.

2.0
Nov 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Great people and culture still. Everyone is always willing to help each other. Good benefits.

Cons

That culture that is so appealing is changing rapidly and the push towards pure numbers is turning it into a basic, numbers-obsessed call center.

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Capital Group Response
8y
We appreciate your feedback, thank you for taking the time to share your experience. As an associate, you know how unique and important the culture at Capital has been for more than 85 years. Back to our founding, we’ve operated very intentionally to deliver superior investment results while maintaining an environment for our associates that is respectful, fair and of the highest integrity. Managing our business smartly with an appropriate focus on metrics and business results is important to ensure we sustain a financially healthy organization. We strive to recognize and reward the contributions of our diverse and talented associates so that we can deliver high-quality service to our clients. Thank you again for sharing your perspective, the input and engagement of all associates is important to our continued success.
Viewing 193 - 195 of 2,300 Reviews

Glassdoor has 2,608 Capital Group reviews submitted anonymously by Capital Group employees. Read employee reviews and ratings on Glassdoor to decide if Capital Group is right for you.