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      Capital Group

      Engaged Employer

      Capital Group reviews

      3.9

      73% would recommend to a friend

      (2,300 total reviews)
      avatar

      Mike Gitlin

      79% approve of CEO

      71% positive business outlook

      Ratings by category

      4.4

      Compensation and benefits

      4.0

      Culture & values

      4.0

      Work/Life balance

      3.9

      Diversity & inclusion

      3.5

      Senior management

      3.5

      Career opportunities

      Capital Group has an employee rating of 3.9 out of 5 stars, based on 2,300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Dec 13, 2020

      worst mgmt ever!

      Core operations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      none, mgmt will make your life miserable until you quit.

      Cons

      management, it's a popularity contest. do not leave a decent job for this place.

      3.0
      Jun 28, 2020

      Right company, wrong job

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Managers are great! Building work relationships with coworkers and team manager! Benefits, bonus! Amazing campus filled with greeneries. 3 months training that prepares you 70% of the calls when you’re on the floor. Supportive training staff!

      Cons

      Micromanagement to the core!!!! They make it seem it’s not but in reality, mgrs are always checking your stats, seeing if you’re taking calls or in aftercall. Every second is timed! Also promised job opportunities, but people that have been here for 6+ years are still in the same position. They try to keep you in this position for as long as possible, because of high turnover rate. No room for job growth! 95% of callers are nice! If you like taking calls and having monotonous routine, this job is definitely for you! If you’re on the creative side and likes making lasting impact with projects, this is NOT for you.

      5.0
      Feb 24, 2019

      Best companies to work at: Technology and Finance with an amazing work culture

      Senior solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been with Capital Group from 3 years now and absolutely love working here. Some of the reasons are as follows: 1. The company culture is amazing, people are super humble and willing to spend time sharing their knowledge. Ideas from the most junior to senior people are respected, team members work together to arrive at the best outcomes. There is mutual respect among all employees. 2. At capital there are abundant ways to learn, there are 'Learning communities'. I was completely new to financial industry so joined a 'Learning group' where we discussed financial concepts and learnt together for a certificate program. 3. The company culture encourages you to move across groups if you find that a specific position/group is not the right fit for you. Overall, it is a great company and industry to work for. I owe my growth to the rich experiences I have working on complex projects and with very smart individuals.

      Cons

      I haven't come across any to be truthful.

      Viewing 190 - 192 of 2,300 Reviews
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      ReviewsCapital Group reviews

      Glassdoor has 2,608 Capital Group reviews submitted anonymously by Capital Group employees. Read employee reviews and ratings on Glassdoor to decide if Capital Group is right for you.