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      Capital Group

      Engaged Employer

      Capital Group reviews

      3.9

      73% would recommend to a friend

      (2,300 total reviews)
      avatar

      Mike Gitlin

      79% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Capital Group has an employee rating of 3.9 out of 5 stars, based on 2,300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      2K reviews
      4.0
      Mar 21, 2011

      Team oriented

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of team support. You don't only have co-workers you develop friendships. You celebrate all Birthdays. There's always a group putting together after-hours hang out events. There's even fun events during work hours where management serves the employees..a fun snack like icecream. Great benefits. Good company overall.

      Cons

      Micro-management type of company. It is good since it is very organized however sometimes it can be to much. All sick time is counted and you can only call out so many days. Time off is easy to get but only if the hours are available in the department. If there are no hours than you will not get the day you request.

      3.0
      Feb 20, 2011

      Good compensation, at the cost of career mobility and growth

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overview: Working under the IT Group is different than the investment group. The core investment group in Capital Group responsible for decision making and execution account for less than 15% of the headcount. The rest of the personnel are in the support units - programmers for investment applications, business analysts, tech support personnel (desktop, application, hardware support), not including a large Share Holder Service group responsible for answering mutual fund share holder inquiries (this department was decimated during the massive 2009 laid off). The investment group is very well compensated and is managed by senior portfolio managers and analysts.

      Cons

      The technology group and support units are undergoing transformation to make them less integrated with the business group (therefore easier to swap off-shore consultants to back-fill attrition). The new IT group's management are professional corporate management veterans - excellent in cost cutting and in a way, making roles more cookie cutter and interchangeable. Long time personnel relationships between IT and Business were severed before teams were re-organized and reduced. To see senior management pulling this off was quite a feat. Morale was hit during the reduction and maintained at that level. The overall changes in recent years made the company much more profitable, but it also made many experienced programmers, business analysts, support personnel, and analysts leave the company. The room for growth under the current structure is limited due to the on-going cost cutting operations, as most openings are due to re-organization changes rather than new roles / positions being created.

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      ReviewsCapital Group reviews

      Glassdoor has 2,608 Capital Group reviews submitted anonymously by Capital Group employees. Read employee reviews and ratings on Glassdoor to decide if Capital Group is right for you.