CarMax reviews

- Doesn't feel like there is much potential for growth above Sr Analyst level. Very few roles at the Sr Mgr+ level and little turnover for those in those roles make it feel like if you were to reach that level in potential, they wouldn't actually have anywhere to put you. In the last couple years, they introduced the Manager level role for analysts (used to go directly from Sr Analyst to Sr Mgr) so this has semi-alleviated the problem but it still feels like there's a ceiling - Performance management is really lacking. No real visibility on how you are performing comparatively to your peers or how you are tracking towards promotion. No real goal setting or progress tracking, just kind of got a "good job" at the end of the year. Like performance management at any job though, this varies by manager. - Pay/benefits aren't up to par. Can definitely be paid to do the same job at other places in the area. - Richmond is kind of lame, especially for early/mid 20's crowd. Especially sucks that the main office is ~30 mins west of downtown

Commissioned based job with no base salary. If you do end making less than minimum wage CarMax will pay you at least the minimum wage which, you have to pay them back on your next check. So they really only loan you minimum wage if you don't produce any sales(better than not making any money though, like is the case at some other commission based jobs). CarMax runs off a flat rate commission pay system that can be less than in traditional sales. The way the company justifies this, is by saying that CarMax produces higher foot traffic than traditional dealerships. So you end up selling double the cars than a traditional sales person but you end up making the same or less than traditional sales. A sales consultant at CarMax is has more responsibilities than a traditional sales person. Here a sales is responsible for the entire transaction from start to finish (including doing the financing). So double the work for half the pay. Also because CarMax has the no hassle policy and encourages people to come in and browse we also end up with a higher volume of less serious shoppers, which usually leads to you working with somebody for an entire day or a few days for no money at all.