Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 48 reviews)); "Work from home, great management, flexibility" ((in 39 reviews)); "Great People and team members" ((in 29 reviews)); "Really cares about employees." ((in 13 reviews)); "Great PTO" ((in 13 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 43 reviews)); "No training program for newly hired leaders and barely 2 hours of on the job shadowing" ((in 27 reviews)); "Senior leadership lacked the know how and experience" ((in 25 reviews)); "No work life balance if you want to move up within the company" ((in 20 reviews)); "Managers and directors are best friends and have personal relationships." ((in 12 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (617 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

1.0

Mar 28, 2021

No thanks

Pac nurse manager

Recommend

CEO approval

Business Outlook

Pros

The few friend I met and plenty of OT

Cons

stuck at the desk 90 % of the time . leadership lacks professionalism . metrics are a nightmare .. micromanages and constant screen monitoring . Big case load and 0 home work balance .

CareCentrix Response

5y

Thank you for your feedback. We are disappointed to read about your experience at CareCentrix. We defintely strive for excellence, so your comments regarding leadership and work/life balance are something that we will look into further, and will try to improve upon. We appreciate your contributions as a PAC Nurse while you were at CareCentrix, and wish you success in your future endeavors.

5.0

May 1, 2020

Culture of Caring with Growth Opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Solid leadership team with decades of experience - Positive work environment - everyone encourages each other to succeed - Flexibility of working from home - Authentic leadership throughout the organization - Challenging and interesting work - Ability to make an impact and showcase skills - Wonderful "extracurricular" activities like the VOE and The Women's Network

Cons

I have not experienced any!

CareCentrix Response

6y

Thank you for sharing your review with us. We take pride in ensuring that our employees have a positive experience working at CareCentrix. Dedicated team members like yourself are the foundation for our company’s success. We know you have worked hard for your accomplishments and we truly appreciate all your efforts over the years.

1.0

May 8, 2019

Change in Management

Assistant vice president

Recommend

CEO approval

Business Outlook

Pros

Trying to do the right thing

Cons

There is very little profit margin and they are putting pressure on all operations to cut costs. Extremely high attrition Rates

Viewing 67 - 69 of 617 Reviews

Jobs at CareCentrix

Physician Reviewer (Part Time)

AVP - Provider Strategy & Contracting

Director – Product Management - DME

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

CareCentrix

CareCentrix reviews

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Culture of Caring with Growth Opportunities

Change in Management

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