Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 44 reviews)); "Work from home, great management, flexibility" ((in 38 reviews)); "Great People and team members" ((in 28 reviews)); "Work from home Iher great employees" ((in 15 reviews)); "Great PTO" ((in 15 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 43 reviews)); "Poor leadership, unorganized company settings" ((in 26 reviews)); "I had almost no training and didn't know how to do my job." ((in 23 reviews)); "No work life balance if you want to move up within the company" ((in 21 reviews)); "Supervisors and upper management are not familiar with the positions below them BUT are able to make changes that look good on paper." ((in 11 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

1.0

Aug 29, 2024

Worst job ever

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Work from home, can earn bonus if you do good with QA

Cons

This is one of the worst jobs I have every had, their systems are so old. You have to bring up 15 different screens to do one job, everything should be integrated in to one system and it would make the job so much easier. They watch your every move every second of the day, in training my group had to talk to the managers everyday and they would ask the same questions everyday, sometime the manager (8 of them to be exact) would just sit in training and not speak at all just to watch would we did or said. They don't care about giving you time to do things correctly all they care about are bodies answering the phone. you get two weeks of trying to use the 15 different screens and then you're pushed into the ocean and told to swim.

CareCentrix Response

1y

We are sorry to read that you did not have a more positive experience at CareCentrix. We try our best to support our team members while ensuring that we meet the needs of our customers. What you describe is not indicative of the culture we work hard to create. We take feedback very seriously, and will share your comments with our leadership team to drive improvements. Best of luck in your future endeavors.

1.0

Feb 12, 2024

Horrible company

Nurse coach

Recommend

CEO approval

Business Outlook

Pros

Remote work, pay decent, good time off

Cons

Horrible management, constant changes, too much micromanagement, non-medical people making decisions on nursing work

CareCentrix Response

2y

Thank you for sharing your feedback. It is disappointing to read that you did not have a more positive experience when you worked at CareCentrix. We wish you had discussed your specific situation with your HR Business Partner to address your concerns and solution together on making potential improvements. We will share your comments with our leadership team in an effort to drive future improvements. We wish you success in your next role. Thank you.

1.0

Feb 9, 2024

Worst experience ever

Rn nurse liaison

Recommend

CEO approval

Business Outlook

Pros

By far the worst job and place I’ve ever worked in my whole 30 years of nursing. The department I was in was awful, which was the PAC department

Cons

Too much to type. I have lots of saved documents and things that I went through during this time the area was very unorganized showed favoritism was not fair. Across-the-board did not have good leadership. They did not listen to your needs, nor did they care about your concerns.

CareCentrix Response

2y

We are very disappointed to read your comments as your experience does not align with the great place to work culture and environment that we have worked so hard to foster. We would have liked the opportunity to address your concerns while you were here, however, we will share your comments with our leadership team as we consider future improvements. Thank you.

Viewing 91 - 93 of 617 Reviews

Jobs at CareCentrix

AVP - Provider Strategy & Contracting

Director – Product Management - DME

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

Physician Reviewer (Part Time)

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