Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 44 reviews)); "Work from home, great management, flexibility" ((in 38 reviews)); "Great People and team members" ((in 28 reviews)); "Work from home Iher great employees" ((in 15 reviews)); "Great PTO" ((in 15 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 43 reviews)); "Poor leadership, unorganized company settings" ((in 26 reviews)); "I had almost no training and didn't know how to do my job." ((in 23 reviews)); "No work life balance if you want to move up within the company" ((in 21 reviews)); "Supervisors and upper management are not familiar with the positions below them BUT are able to make changes that look good on paper." ((in 11 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.3

Career opportunities

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

617 reviews

1.0

Jul 1, 2022

Terrible, 0 stars

Quality review nurse

Recommend

CEO approval

Business Outlook

Pros

Work at home, nothing else

Cons

Terrible management. Staff nurses who are individual contributors have exponentially more qualifications and educations than the management team. Nepotism is prevalent. Managers and directors are best friends and have personal relationships. Management leads by intimidation and belittles staff at every opportunity possible. No opportunities for growth.

CareCentrix Response

3y

Thank you for providing your comments and feedback. It is unfortunate that your experience at CareCentrix has not been more positive. Our goal is to hire the best talent to serve our patients, providers and customers while providing the support necessary to ensure team member success. We will continue to work with our leadership team on developing core competencies, values, and behaviors that embrace that culture. In the meantime, please reach out to your HR Business Partner so that we can help address your concerns directly. Thank you.

1.0

Mar 29, 2022

Worse Job ever

Fax intake

Recommend

CEO approval

Business Outlook

Pros

They have alot of overtime due to people quitting or getting fired

Cons

If you make a mistake, they will write you up and it doesn't fall off 3 strikes and your out. Very constrictive. Don't waste your time applying here management sucks

CareCentrix Response

4y

Thank you for taking the time to provide your feedback. We're sorry to read about your frustrations with your current role and leadership. We take your comments very seriously and will share your feedback with area leadership so that we can work to drive improvements. I would encourage you to each out to your Human Resources Business Partner to provide additional feedback and suggestions for improvement so we can better address your specific concerns. We look forward to hearing from you.

2.0

Jun 26, 2021

Had potential, but lost its way.

Tampa employee

Recommend

CEO approval

Business Outlook

Pros

Potential to make a difference.

Cons

Old and antiquated tools, systems and business processes.Nepotism and favoritism runs rampant there. If you can tell jokes and run to get the boss coffee ,you'll have a safe space even when you have zero skills and value add to the position. Management is unprofessional and untrustworthy. Attempts have been made to turn the place around, but until they get rid of the cancerous cells, the cancer will continue to grow.

CareCentrix Response

4y

Thank you for taking the time to provide your feedback. We are very disappointed to read that you are unhappy with CareCentrix. As a current team member you know that one of our core values is, "We Strive For Excellence." We recognize that there is room for improvement, and we will work with our leadership team to try to identify and address concerns that you have mentioned in your review. We partner closely with our leaders to ensure they have the right skills and competencies to be successful leaders. We will take your feedback as an opportunity to work further to improve the current environment. Please reach out to me as the Head of Human Resources or to anyone on the Human Resources Business Partner team to discuss ideas and solutions to make things better. Thanks again for your feedback.

Viewing 100 - 102 of 617 Reviews

Jobs at CareCentrix

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

AVP - Provider Strategy & Contracting

Physician Reviewer (Part Time)

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CareCentrix

CareCentrix reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Terrible, 0 stars

Worse Job ever

Had potential, but lost its way.

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