Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 50 reviews)); "work from home was nice" ((in 36 reviews)); "Great People and team members" ((in 29 reviews)); "Excellent benefits including tuition reimbursement, 401k match, HSA contributions, generous PTO." ((in 15 reviews)); "Really cares about employees." ((in 12 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 44 reviews)); "Senior leadership lacked the know how and experience" ((in 25 reviews)); "No work life balance if you want to move up within the company" ((in 20 reviews)); "I had almost no training and didn't know how to do my job." ((in 17 reviews)); "Managers and directors are best friends and have personal relationships." ((in 13 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by demographic groups

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Gender

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Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

1.0

Aug 8, 2018

Work here only if you want to be admitted to a psych ward!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Fair pay - Good benefits - Sr. management appears to want to make things better

Cons

- Middle management down to team leads (skirt responsibility, offer excuses, get nothing done) - Most Hostile Working environment - Apathetic Co-workers (only because they have been conditioned to be)! - Passive Aggressive leads, supervisors and management! - No consistency (rules and process change day to day at a whim and often multiple conflicting changes) - Employees docked for doing what they are instructed to do - Lack of respect - Little / poor training - Resources and tools faulty or broken - No positive recognition for performance or accomplishments - Mid level management lies, exaggerates, and makes excuses for everything - Lack of care for patients or providers. - Unrealistic workforce management production requirements (no time allotted for reading updates, emails, responding to issues, or other work activities or updates. Mandate is production only status) - Heed the review RUN RUN RUN!!!

1.0

Apr 3, 2018

Not worth risking your career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits and some nice people to work with. Flexible time for salaried employees.

Cons

Extreme micromanagement. Constantly have to put out fires. Every day waiting to see what little thing you say or do wrong will get you berated. Communication issues. Always being cut off or talked over. Waste of time and energy. No work/life balance. Don’t really “care” about the employees. Only push push push to see if you will crack and push back. Lots of backstabbing. Team members are nice to your face but will belittle you to each other and management joins in on the whispering.

1.0

Oct 14, 2017

No one listens to employees.. HELP US!!!!

Customer service

Recommend

CEO approval

Business Outlook

Pros

It's a paycheck. I have nothing more to say but this review requires a 20 word minimum so I am just wasting space

Cons

Upper management insist they have an "open door policy" meaning we as employees can reach out to them via email or visit their office with questions or concerns... Well I'm sure the CEO means well...but what he doesn't realize is MANAGEMENT PREVENTS & PENALIZES EMPLOYEES FOR REACHING OUT TO HIM & other upper management!!!!! There are restrictions on who employees can contact and who they can't. ..so if upper management REALLY has an "open door policy" ..PLEASE relay that to OUR supervisors....I bet the CEO has NO CLUE how HORRIBLE the employees of his company are treated. And since we see NOTHING being done about it we ALL believe he could care less about us, which makes us hate our jobs and work with less moral.

Viewing 19 - 21 of 617 Reviews

Jobs at CareCentrix

Physician Reviewer (Part Time)

AVP - Provider Strategy & Contracting

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

CareCentrix

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Work here only if you want to be admitted to a psych ward!

Not worth risking your career

No one listens to employees.. HELP US!!!!

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