Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 51 reviews)); "Work from home, fair compensation" ((in 36 reviews)); "Great People and team members" ((in 25 reviews)); "The team was great" ((in 15 reviews)); "Work from home Iher great employees" ((in 14 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Senior leadership lacked the know how and experience" ((in 26 reviews)); "poor training however they expect quality work and will write you up for it" ((in 23 reviews)); "No work life balance if you want to move up within the company" ((in 21 reviews)); "Supervisors and upper management are not familiar with the positions below them BUT are able to make changes that look good on paper." ((in 13 reviews)); "Managers and directors are best friends and have personal relationships." ((in 12 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (617 reviews)

Ratings by demographic groups

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Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

3.0

Jan 25, 2026

Employee Review

Pac coordinator

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling with no set times for breaks or lunches Opportunities for renegotiation and open communication about work terms Availability of financial assistance and room & board support in the event of a catastrophic disaster

Cons

Barely any overtime; if overtime is available, you must be approved, placed on a list, and selected — and selection is rare Heavy micromanagement throughout the day Constant check-ins are required to receive work assignments Failure to respond immediately can result in being pulled into a one-on-one meeting No flexibility to work at your own pace; management controls when and how fast you work There are 10 different processes, each with roughly 20 steps, which can be overwhelming Processes frequently change, making them difficult to keep up with You are expected to constantly reference the DLP to avoid missing steps Missing a single step requires reworking the entire task, even if 40 minutes to an hour was already spent on it

CareCentrix Response

4mo

Thank you for taking the time to share your feedback. We’re glad to hear you valued the flexibility, open communication and the support programs available to employees during difficult circumstances. We also appreciate your candid input regarding oversight, processes, and workload. Feedback like this is important as we continue to evaluate how we balance quality, compliance, and employee autonomy, and where we can simplify processes. Thank you again for sharing your perspective. We appreciate your contributions and wish you continued success in the future.

4.0

Nov 23, 2025

Pay

Um care coordinator

Recommend

CEO approval

Business Outlook

Pros

Health benefits, PTO, leadership. There are good company the only thing is their pay.

Cons

Pay is the only con.

CareCentrix Response

6mo

Thanks for sharing your feedback with us. We’re delighted to hear you value our benefits, PTO, and leadership team. We know compensation is an important part of the overall experience, and we appreciate you sharing your perspective. We regularly review our pay practices as part of our effort to remain competitive and support our employees and encourage team members to explore advancement opportunities. Thank you for all you do at CareCentrix!

2.0

Jun 2, 2025

Continuous Changes

Pac nurse

Recommend

CEO approval

Business Outlook

Pros

The hourly pay is decent and the benefits are pretty good. They match your 401k

Cons

Constant change! Healthcare is ever-changing but the way things change here, you can’t breathe and you can’t abuse fast enough. There’s no ramp up period for the changes. You’re just automatically held to the unrealistic KPIs

CareCentrix Response

1y

At CareCentrix, we’re committed to offering a total rewards program that is both competitive and compelling within our industry. We understand that ongoing changes can feel overwhelming, and we’re sorry to hear that this has been your experience. Please know that your comments will be shared with our leadership team as we continue working toward a fast-paced yet stable and supportive work environment. Your input is truly appreciated, and we thank you again for taking the time to share your perspective.

Viewing 244 - 246 of 617 Reviews

Jobs at CareCentrix

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

Director – Product Management - Durable Medical Equipment & Sleep

CareCentrix

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