Carenet Health reviews

2.6

30% would recommend to a friend

(506 total reviews)

John Erwin

47% approve of CEO

33% positive business outlook

Carenet Health has an employee rating of 2.6 out of 5 stars, based on 506 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Carenet Health employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

506 reviews
1.0
Mar 5, 2024

Do not recommend

Recommend
CEO approval
Business Outlook

Pros

Remote position, some of the team members were very nice.

Cons

No autonomy, strict guidelines on how to handle calls, required to say certain words on the phone call or receive low score, calls are graded and you have to say certain words to meet the criteria to pass, not allowed to leave desk at anytime unless it’s a break. Horrible PTO, difficult to get any time off, micromanaged, the training is too many things and you can’t absorb all the material, new changes everyday from the many offices you covered you are required to know everything, the office staff that carenet was hired through were not helpful, all the responsibility falls on nurses, when you do a good job it isn’t noticed only the bad things are pointed out constantly.

2.0
Jun 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling. Kind coworkers. Some autonomy.

Cons

Only give 10 minute breaks. Way, WAY too many processes for different accounts. Dishonest, outsourced interviews with foreign consultants that were an hour long a piece. Care more about phone call metrics than patient care. Expect weekly meetings discussing metrics. They have every piece of your time broken down into percentages. Nurses are forced to use unproductive scripting and to do forced 911 calls with people who are alert/ speaking and in the right state of mind, costing patients thousands of dollars instead of allowing them to refuse that advice.

Viewing 58 - 60 of 506 Reviews

Glassdoor has 513 Carenet Health reviews submitted anonymously by Carenet Health employees. Read employee reviews and ratings on Glassdoor to decide if Carenet Health is right for you.