Caribou Coffee reviews

3.4

57% would recommend to a friend

(1,794 total reviews)
avatar

Scott Kennedy

40% approve of CEO

33% positive business outlook

Caribou Coffee has an employee rating of 3.4 out of 5 stars, based on 1,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
5.0
May 10, 2010

Caribou Coffee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Caribou Coffee is working hard on promotion from within. Taking steps in the right direction when it comes to product. Love the commitment to community.

Cons

Not everyone is on the same page. Will need to work hard to staff the possible new stores opening in the next 18 months

3.0
May 3, 2010

Interview Tips

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It will be a great chance to learn more about the coffee and cusptomer service for someone who loves coffee like me.

Cons

The work environment and the benefit are not as good as Starbucks. Work is physically very hard and needed a lot of patient.

5.0
Apr 29, 2010
Recommend
CEO approval
Business Outlook

Pros

You get paid to talk to people and drink coffee! You get a free drink while working, and a discount on food, merchandise, and drinks whether or not you're at work. The uniform is pretty decent: jeans and a polo/ logo shirt. The turn over rate is very low. Benefits are decent. The job isn't very hard to do, and you get paid an okay amount. Overall, it's a fun place to work and it's easy to stand behind the products you sell because they're almost all really good.

Cons

The company is still second to Starbucks in many ways including pay and benefits. Constantly changing image and direction. Comes out with poor products at times and wants employees to push them at people. Doesn't promote from within enough.

Viewing 1768 - 1770 of 1,794 Reviews

Glassdoor has 1,823 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.