Caribou Coffee reviews

3.4

57% would recommend to a friend

(1,794 total reviews)
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Scott Kennedy

40% approve of CEO

33% positive business outlook

Caribou Coffee has an employee rating of 3.4 out of 5 stars, based on 1,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Apr 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Coffee..simply put the coffe was OK and it was free. The starting wages were decent.

Cons

Although starting wages were decent they never changed and the bonus system was a joke. No room for growth and if you did do a good job you became a threat to an under-educated DM

2.0
Mar 31, 2010

Caribou Coffee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Tips, and friendly customers. I liked how the store was structure and made. If you like coffee, then it's a good place to work.

Cons

Bad Training and organization skills by management. Store managers are likely to be college drop outs. New employees may feel like they were poorly trained, due to the lack of specific instructions and training materials.

1.0
Mar 28, 2010
Recommend
CEO approval
Business Outlook

Pros

Coffee is great, customers are loving, the staff is loyal, it is an over all fun job.

Cons

Your cost of living will go up but you can forget about ever seeing a raise unless you are a DM or higher or an hourly employee. Bonus are a joke and you have to keep you uncontrollable costs in line that you have no control over or you won't see a penny. Better hope corporate doesn't do any extra marketing or there goes your bonus/raise. Letters sent from the CEO talking about people before profit and how much money the company made last year right after you are told you are a great Store Manager but we didn't make enough money to give you a raise. Oh yeah and plan on fixing up your store personally because they are to cheap to care how run down their stores look and will only fix them if you want to give up your raise again next year.

Viewing 1771 - 1773 of 1,794 Reviews

Glassdoor has 1,823 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.