Carter's reviews

3.4

51% would recommend to a friend

(2,721 total reviews)

Sharon Price John

100% approve of CEO

45% positive business outlook

Carter's has an employee rating of 3.4 out of 5 stars, based on 2,721 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carter's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Mar 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Excellent coworkers, beautiful product, nice building, interesting working in the apparel industry with people who have been in the business a long time.

Cons

Everyone is overworked and under appreciated. Management is terrible and doesn't have leadership skills. They can regularly be heard screaming at each other through closed doors in my department. The way we were told to do our jobs changed 3 times in 15 months. Stability doesn't exist within my group. HR is useless, although they regularly promise to make things better. In my time working at Carter's they hired several people externally instead of hiring qualified internal candidates. It's a rat race to see who can leave their positions the fastest. I frequently heard people in common areas discussing what other companies they were applying to for employment. I was the 19th person I knew to leave the company in 12 months. I know a few people in other departments who enjoy their jobs, but my experience was so awful I wouldn't recommend Carter's to anyone. People in my team went to HR with complaints multiple times for over a year, and nothing was ever done. I asked to be trained several times over a 6 month period and was ignored. I got great feedback on my projects from coworkers and other departments, but my boss never took time to edify myself or others. Coworkers had excessive work, and 2nd level management didn't help juggle or prioritize. Getting feedback or growing professionally was non existent. I worked with talented people, but they never got the opportunity to shine due to cleaning up after their bosses. Gossip and backstabbing is also more prevalent than in other companies.

2.0
Apr 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people excluding upper leadership. Good pay and decent benefits.

Cons

Leadership team is very middle school girl clich-y. Sometimes I felt like I was back in the locker room listening to the BS going on. Took 7 years to get one promotion. They do not promote from within even though they say they do. We did an amazing job working remote during the pandemic but were forced back into the office last year, despite multiple conversations with management about not wanting to return. They even ignored a company-wide survey. Their entire creative process is a hot mess. If leadership wants something changed, everyone scrambles the day before it goes live. No one ever stands up and goes, hey, this change will cost this many hours and put too much strain on the team. If you want to work here, avoid the marketing department.

2.0
Nov 11, 2017

Carter's is nothing more than a modern day sweat shop

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- 3 weeks vacation at the start - half days before holiday - friendly coworkers

Cons

- lack of career growth and HR support. They don't have defined career paths. - lack of communication between cross teams/department - high expectations without reasonable time to execute - most teams operate in chaos due to the lack of processes and procedures To be honest, I felt like a slave while working at Carter's. Most people in the company don't understand the concept of work/life balance. Even on your off days, you will still get harassed. Leaving Carter's is the best thing that's happened to me. I feel alive and free without them. Good Luck to those who are still there.

Viewing 7 - 9 of 2,721 Reviews

Glassdoor has 2,919 Carter's reviews submitted anonymously by Carter's employees. Read employee reviews and ratings on Glassdoor to decide if Carter's is right for you.