Also a con is no overtime, so if you work more than your scheduled hours you don't get paid. Attitude of "pitch every call" ends up with a burn and turn business that ultimately doesn't help the elderly which they claim to do, it really doesn't help anyone but the business. Pretty regular pay structure changes, at least once a year, resulting in ultimately costing employees more money for hard spent time. Most leads you get sent never go anywhere. No room for upward movement, you're an agent and that's about it.