Charles Schwab reviews

3.7

67% would recommend to a friend

(7,832 total reviews)
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Rick Wurster

72% approve of CEO

64% positive business outlook

Charles Schwab has an employee rating of 3.7 out of 5 stars, based on 7,832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Charles Schwab employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Apr 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Does what is really best for the clients, very ethical. Every action we do is focused on what is best for the clients. Has good products to support clients needs.

Cons

Technology work culture is changing very fast in some areas thus losing the true Schwab value. With infusion of Visa folks at tech Management level, promotion is happening at a rapid rate. They are brought on as MD and quickly promoted to VP role even if they are incompetent to be Schwab officers. The newly minted VPs lack people management skills let alone understand employee engagement, their only focus is pleasing their bosses and literally does not care about the employees. It is very sad to see erosion of true Schwab culture which embodied and cherished employee growth and career but now employees are treated like worker bees. HR has become very incompetent, only thing they are good at is investigating complaints and afraid to take any actions after. In spite of record Schwab profits, an employee with Exceeds Expectations is paid below bonus opportunity which makes us wonder if management is reaping all of it at the cost of employees- just so unethical. Overall morale is so low, we need to constantly encourage our employees to stay motivated.

2.0
Jan 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Smart people, lot's of good talking points, Chairmans end of year recognition is great.

Cons

Pay, technology, abuse of trust by upper management, not enough advancement potential, you have to "eat crap" of clients all day, everyday AND your manger will throw you under the bus after you do.

2.0
Feb 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Very nice people work there and if you are a client, you could not ask for a better place to have an account. They have everything for clients.

Cons

Management micromanages you to death. They measure everything, how many pees you take a day, how many times you breathe, how many times you aren't pounding the phones yet still having to sound like you are relaxed and perky. Great job for a perky college grad trying to get going in this industry but a horrible place for experienced staff. They are the wal-mart of the industry and you are treated like it. Raises are teeny, bonuses never live up to how hard you work.

Viewing 73 - 75 of 7,832 Reviews

Glassdoor has 8,663 Charles Schwab reviews submitted anonymously by Charles Schwab employees. Read employee reviews and ratings on Glassdoor to decide if Charles Schwab is right for you.