Chewy reviews

I had joined Chewy sometime ago, and the IT culture was amazing. People would have nerf gun battles, ping pong tournaments, Chess games (with a HUGE floor chess board and pieces) to name just a few things. Leadership then changed over with the departure of Ryan and Blake. Uncertain to what was in store in that short time both Ryan and Blake have departed the Chewy culture that was so VERY protected is now no more. Collaboration and what's right for Chewy is no longer and it has turned into a HUGE political posturing show. And unfortunately leadership at the C-level in IT is actually fostering this type of environment. Disappointed as I came over thinking this is for the long haul, as well as thinking I have the ability to be part of something great. Unfortunately that's no longer the case.

If only I could give this company zero stars! Upper management in IT, who are shockingly still employed by Chewy, even after being bought out by PetSmart, are the absolute worst management team you will ever have the displeasure of working for in your career. Just look at the number of 'ex' IT personnel from Chewy, do a search on LinkedIn and try contacting former IT employees before even contemplating an IT move to Chewy! Never in my career have I seen a place with such growth and potential lose so many college educated and highly experienced engineers, many of which simply turned in their gear and left with no notice whatsoever. IT upper level management use their position and titles to bully their employees and they care only about their image as it relates to THEIR management and will individually call-out and embarrass employees behind closed doors. Upper management "use their title as a position of power, not of leadership", to quote a fellow employee I worked with while owned solely by Chewy. IT management exhibit a pervasive lack of respect for their employees and are blind to the serious defects in their character, but are keenly aware of the slightest weakness or imperfection in their employees and exploit them at every opportunity. Sadly, in their quest for growth, both HR and upper management in other departments continually turned a blind eye to IT's turnover and complaints about IT upper management. Unfortunately, I could go on forever about this terrible IT management group... Chewy was extremely good at portraying the Google-esque image, not just to myself, but to many other employees before and after my tenure. In order to attract enough call-center agents for their business model they portray that fun filled atmosphere, when in reality it's run by incompetent, petty and egotistical managers who will do anything to push their employees to get the job done no matter what the consequences. Outside of IT, it always seemed very clique-ish, like a bunch of high schoolers and nepotism is the name of game to get anywhere. Not sure if the benefits changed under PetSmart but make sure to ask about the terrible health insurance! They require all, full and part-time positions to be employed at least 60 days before your health insurance even kicks in and they always try to hire after the 1st of the month because your 60 days only starts after you've worked a 1st of the month. So they will start you on the 2nd or 3rd and they don't have to pay your health for 3 months! They caught a lot of employees I spoke to off-guard (including myself) with that one and will beg you to start in two weeks due to their need and will constantly put off getting you the details of their benefits package. Meanwhile, while you struggle to finish your current job and plan your start for Chewy you keep getting told "oh, we'll get that out to you right away"...and before you know it you've started Chewy and have to wait 60+ days for insurance. Never have I worked at a place where full-time engineers wait 60 days for insurance. Part-time - Yes; full-time - No!