Chewy reviews

3.4

52% would recommend to a friend

(3,956 total reviews)
avatar

Sumit Singh

59% approve of CEO

53% positive business outlook

Chewy has an employee rating of 3.4 out of 5 stars, based on 3,956 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chewy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

4K reviews
1.0
Feb 24, 2023
Recommend
CEO approval
Business Outlook

Pros

If you're on the right team and have a manager and skip level that care about processes and people, it can be a stressful but manageable retail role similar to SVM roles at Amazon. They sponsor H1B and the salary is better than comparable roles at Amazon.

Cons

They have no culture of their own (copy/paste Amazon) and management does not have feedback mechanisms for bad processes and workload. In retail, most team members do not survive the ramp period. Those that do can be subject to management bullying and belittled. The condescending tone and public embarrassment that supply chain and merch directors/senior directors engage in is truly toxic and worse than Amazon. They have not invested in data standardization, so if you're not SQL fluent, you will struggle. (I am for the record, but it shouldn't be a requirement for MBA work, not everyone has that aptitude.) Forget it if you're not an ex-Amazonian, I saw 3 tenured retail buyers fail after 90 days. At every all-hands they addresses that there are issues with ramp but don't take steps to fix them. Why put yourself through the heartache and mental stress culture? The stakes are low, their growth is slowing, and stock price is way, way down from COVID highs. In-role promotion is at least a 3-year process, and there's a reason the average tenure on retail teams is less than 6 months.

3.0
Sep 6, 2022
Recommend
CEO approval
Business Outlook

Pros

- I liked the pet-centric culture. - Fascinating to be inside an organization where everyone is merely an asset.

Cons

- You cannot get promoted or get raises outside of annual reviews - regardless of how much extra you produce. If you can make a break for better opportunity, don't wait, take it. - The corporate structure is very layered and rigid. Getting things done requires all sorts of performative paperwork, buy-in and approvals. - I was tricked into signing up without being told of mandatory on-call, which was every other week initially; you MUST be available at night or on weekends and on your laptop within 30 mins, or else... - You are locked into whatever you negotiated initially without an opportunity to excel and get promoted or a raise. - Ran into some managers more interested in climbing the corporate ladder than produce results.

Viewing 208 - 210 of 3,956 Reviews

Glassdoor has 4,172 Chewy reviews submitted anonymously by Chewy employees. Read employee reviews and ratings on Glassdoor to decide if Chewy is right for you.