Chuck E. Cheese reviews

3.7

67% would recommend to a friend

(3,092 total reviews)
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David McKillips

76% approve of CEO

62% positive business outlook

Chuck E. Cheese has an employee rating of 3.7 out of 5 stars, based on 3,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chuck E. Cheese employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Mar 31, 2015
Recommend
CEO approval
Business Outlook

Pros

Negotiable salary if you know well enough to not take what they offer

Cons

lazy management, favoritism and bullying, theft goes all the way up the ladder

4.0
Feb 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Working as a party hostess/DRA was a very decent job because not only were the tips from the parties very VERY nice (I was tipped upwards of almost $200 a one point and that was in addition to the normal $8.25), this job allows for plenty of customer interaction, and a variety of interesting tasks. I personally felt that working out front doing parties was a lot better than being stuck working in the kitchen or being at the register. DRAs had a lot of responsibilities but we also get to participate in some of the most fun things too, such as singing happy birthday and cutting the cake, ect. Doing the birthday show was also a lot of fun. In addition, being a party hostess allowed for a lot of versatility that keeps you moving around; you aren't stuck in one spot like the kitchen, or kid check or the cashiers. You are always moving around and interacting with people and you are directly interacting with families and kids most of the time which is really nice if you want to garner people skills.

Cons

Being a party hostess was also much more stressful than the other jobs (in my opinion) because a lot is expected from you because they are able to move around so much. A lot of tasks and duties are assigned to you, and so while you are expected to take care and maintain your party, you are also expected to keep the store clean, and to run food and to make sure everyone else out front is happy too. The parties are not your only priority and this can be really stressful because you really want to focus on your party (after all they are the ones tipping you), but alas you have to try and divide your attention. Additionally, closing was the absolute worst. The kitchen and cashiers always got to close up first, so even if we all had the same amount to clean, the DRAs were always the last to finish (this might have been the case because we had an especially large store AND the front of our store was a lot larger in comparison to the kitchen/back of the store). But honestly speaking, the worst part of the job was closing. On average, it would take me anywhere from 2-4 hours to close, depending on the day. And considering we would close at 11 on Saturday and Friday, this would mean getting off at least 1-2am, and that's after vigorous cleaning. It would be a workout closing the store and I would dread closing more than anything. I didn't really start to enjoy working at Chuck E. Cheese until I stopped closing regularly because it would stress me out so much. Long story short: closing at Chuck E. Cheese sucks.

1.0
Jan 4, 2015

Tiring

Recommend
CEO approval
Business Outlook

Pros

Promotions are quick to get

Cons

Low wages, horrible discounts with very few selections to use your horrible discounts on,bad hours, have to wait 6 months before time and a half is earned, was promoted to assistant technical manager 9 months ago still haven't seen my raise nor do the managers care to bring it up or talk about it, gets to busy, expectations for closing is near impossible they give everyone from 10- until 2 to make the entire store spotless including the games, would rather try to fix broke things then to replace them due to "budget"

Viewing 115 - 117 of 3,092 Reviews

Glassdoor has 3,310 Chuck E. Cheese reviews submitted anonymously by Chuck E. Cheese employees. Read employee reviews and ratings on Glassdoor to decide if Chuck E. Cheese is right for you.