Cielo reviews

3.5

65% would recommend to a friend

(1,583 total reviews)
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Marissa Geist

66% approve of CEO

49% positive business outlook

Cielo has an employee rating of 3.5 out of 5 stars, based on 1,583 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Jan 14, 2019

GO ELSEWHERE!!

Recommend
CEO approval
Business Outlook

Pros

Getting a paycheck for 4 months

Cons

Client Services Managers/amongst other managers CLEARLY play favorites, and if you are not within the "clique" you will be out of there with a blink of an eye. I was recently laid off (along with over 80 other Cielo employees) without any notice (even though I performed very well). Please do not waste your time with a company that can not promise you any growth or stability. If you are looking for a company that makes you feel like you have to kiss someone's butt to get to the top, then Cielo is for you!

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Cielo Response
7y
Hi, this is Molly Thiel, SVP of People & Culture for the Americas. I’m not sure there’s much I can say here that will have an impact on how you feel but I think we may both benefit from an in-person conversation. Please consider contacting me at molly.thiel@cielotalent.com or 262-439-1389 (x5389).
2.0
Jun 28, 2018

Senior Recruiter

Recommend
CEO approval
Business Outlook

Pros

When I first interviewed with Cielo, the internal recruiter I worked with was fantastic. She followed up with me regularly until she had an opening that was exactly what I was looking for. I was very impressed by her ability to stay in touch throughout the hiring and onboarding process. Cielo met my salary request and offered bonus potential as well.

Cons

Once I was an employee, the workload was brutal and the metrics were virtually impossible to achieve because there were so many internal meetings and problems with software/hardware. I experienced constant badgering by a sadistic manager who did everything possible to make me fail including micro managing, bullying and displaying a condescending attitude toward every recruiter on our team. A normal work week was 60 to 80 hours. I worked many nights until 10 pm to achieve metrics. I worked every weekend just to keep up.

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Cielo Response
8y
Hi, this is Tara Cassady, Senior Vice President of Client Services. I would like to learn more about the comments you shared. I don’t want any of our teams members to be experiencing what you outline. I do know we are a metrics, goal oriented organization, but that has to be coupled with great leadership and work experience. I would ask that you contact me directly and allow me to further explore your experience. Please call me at 262-439-1428 or send me an email – tara.cassady@cielotalent.com.
2.0
Apr 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, work from home flexibility, and ample vacation time. Some leaders are great and will really help you propel your career forward, but others have NO interest in helping your career or listening to a team's concerns at all. Was a great place to get into a position and learn some, but NO room for advancement or opportunity.

Cons

Leaders and upper management are NOT concerned with hearing from or helping out entry/lower level employees. If you aren't on board with every single thing they do (even if they are terrible ideas or awful for the team), you are seen as negative or difficult and aren't allowed any upward mobility. I worked on part of a team that was VERY knowledgeable and hard-working and we were not valued at all. Even when we gave management the tools they needed to keep everyone on the team, they hardly listened and kept making empty promises around promotions, etc. Others on my team were fired or let go for the most incomprehensible reasons, bringing the entire morale of the team down and causing our overall ability to provide a quality service to clients almost impossible. Management that was hired on to 'elevate' the team came in with little to no relevant experience and ended up making the entire situation worse, choosing to push their work off to others, not training new team members, and just downright not doing their jobs at all. As an overall team we were expected to deliver high level results with NO resources and then were always reprimanded internally and externally for not delivering good enough results. It always felt like we were running on a hamster wheel with no resources, no appreciation, and no effort to allow us to advance in our careers. Positions were paid WELL below market value and many team members left for MUCH more compensation, further proving that we were paid under fair value. The whole credo of the company is 'own your own success' but that should come with a caveat of 'if you know the right people' or 'if you are on the right team'. I worked on multiple occasions to advance my career by my own initiative but was met with dead ends, no advancement, or just no interest from upper management to even help me along in the process.

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Cielo Response
8y
Hi , this is Ellen Chiesa, VP of Global HR Operations. Let me start by saying that I would welcome a conversation with you about your personal experience at Cielo. Please contact me at ellen.chiesa@cielotalent.com or 262-439-1427 to discuss your personal experience at Cielo. I'm glad to hear that you were able to enjoy our flexible scheduling and PTO package but it's alarming to hear that your overall experience with leadership was poor and that you saw little opportunity for advancement. I thank you for your feedback and wish you the best in your career.
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