Cielo reviews

The Brand and Social team had a 12 person turnover rate in less than a year. You're not valued by upper management as an expert, co-worker, or human being. You're in constant fear that you're going to lose your job if you fall out of line. If you bring issues or problems to management, you're seen as a 'negative person' and not a team player. Four people were let go in a "restructuring" last year, and since then, all of those positions have been hired back. We lost amazing teammates that Spring, as well as a couple of the best bosses. The managers that were hired to "fix" everything and bring high-level strategy had no experience and did not do their job. You feel extremely replaceable. There were EMPTY promises of promotions. PAY is well UNDER market value. Upper management continues to BULLY and fear monger. We were hourly employees expected to constantly churn out "URGENT" last minute projects, but weren't allowed to "record" our overtime. Both internal and external expectations were never properly managed and all of the work and blame fell on us. We were not given any resources to properly do our jobs because there was never enough importance placed on us. We were expected to be "experts" but were never provided any training opportunities to advance our skills or our career. Cielo has an "own your success" mantra, but it should really say "OWN YOUR SUCCESS, BUT NOT HERE" because that is 100% more accurate. We were denied career advancement opportunities despite multiple attempts to get them and also despite the fact that we were already doing the work for higher positions for ridiculous pay. If you're expecting a level playing field, this is not the place for you. Valid concerns were constantly brushed under the rug and certain people were "untouchable." The scariest part of it all? ALL of this was brought to HR multiple times by multiple people and NOTHING was done about it. Nobody cared. Run. Away.

I’ll never forget the day my mother had a stroke. I called my manager in tears asking if I could leave work to go to the hospital and with no sympathy, she said “that’s fine” after a pause, and in a tone that made me feel that I was in trouble. No manager should ever make their employee feel that work should come before a family emergency. Aside from this, I showed up to work on my first day and didn’t know who my manager was. Nobody did. I sat in my desk after being told that my manager would be there to get me in 10 minutes. After about 30, I started asking around and nobody knew. I came to find out my manager lived and worked in Canada - but I was never told this. My manager changed several times within my first few months and I felt like I was being tossed around. I do not recommend this as a viable long-term career option for anyone. The implementation of the SDO model came later, which we were told was to make sure teams were adequately staffed and workloads were balanced. They didn’t listen to employee concerns of manual tracking and logging every single daily task into a computer system. Every. Single. Task. Every day. Along with how many minutes it took to do each task. This felt very elementary from an employee perspective. There is a culture of obvious favoritism and the other reviews that compare some of the teams to “Mean Girls” are not wrong.