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      Ciena

      Engaged Employer

      Ciena reviews

      4.1

      81% would recommend to a friend

      (2,289 total reviews)
      avatar

      Gary B. Smith

      85% approve of CEO

      74% positive business outlook

      Ratings by category

      4.1

      Culture & values

      4.1

      Diversity & inclusion

      4.1

      Work/Life balance

      3.8

      Senior management

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      Ciena has an employee rating of 4.1 out of 5 stars, based on 2,289 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Ciena employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jan 30, 2019

      Employees Are Just Numbers

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Somewhat Flexible - depends on team Challenging - you will not get bored

      Cons

      Processes are confusing and constantly changing. Lay offs No room for advancement or career change. On call without pay.

      1.0
      Jan 6, 2019

      Technical Support Engineer

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers 6500 and CESD solid products

      Cons

      Used to be a great place to work. Management in senior positions are not qualified. Seriously under qualified and are clueless about product lines and how to support them. Zero training. Talented engineers are leaving. Offshoring. Good products but the place smells of Nortel....

      1.0
      Nov 13, 2018

      Worst company to work(IT department)

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Don't see any pros in working here (IT Department)

      Cons

      Worst senior management in IT department....Avoid IT Department AT ALL COSTS!! CIO is an OUTDATED guy , who doesn't have a clue how to run IT , and refuses to trust the experts under him to do their jobs. Instead, he hires a bunch of yes-men /Jokers as his executive staff who will simply do whatever they wants.

      Viewing 7 - 9 of 2,289 Reviews
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      ReviewsCiena reviews

      Glassdoor has 2,683 Ciena reviews submitted anonymously by Ciena employees. Read employee reviews and ratings on Glassdoor to decide if Ciena is right for you.